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Consumer internet purchasing behavior in Chile

delete2013-10-01
delete57
PRE
AI
L
Lynda Andrews
C
Constanza Bianchi *
DOI:10.1016/j.jbusres.2013.01.012delete
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Abstract

Abstract

En 中文
Despite the potential for e-commerce growth in Latin America, studies investigating factors that influence consumers' Internet purchasing behavior are very limited. This research addresses this limitation with a consumer centric study in Chile using the Theory of Reasoned Action. The study examines Chilean consumers' beliefs, perceptions of risk, and subjective norms about continued purchasing on the Internet. Findings show that consumers' attitude towards purchasing on the Internet is an influential factor on intentions to continue Internet purchasing. Additionally, compatibility and result demonstrability are influential factors on attitudes towards this behavior. The study contributes to the important area of technology post adoption behavior. (C) 2013 Elsevier Inc. All rights reserved.
Keywords:
Internet purchasing
Consumer behaviour
Chile
Latin America

Journal

Journal of Business Research cover
Journal of Business Research
IF:
9.8
Papers:
1.0W
Citations:
8.7W

Organization

No organization information available
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