Knowledge management: practices and challenges

Babita Gupta

doi:10.1108/02635570010273018

Knowledge management: practices and challenges

2000-02-01

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AI

DOI：10.1108/02635570010273018

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Abstract

En 中文

Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to hear on any problem. anywhere in the world. at anytime.

Keywords:

knowledge workers

organizational learning.

intelligence

information resource management

Knowledge management: practices and challenges

Abstract

Journal

Organization

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