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Structural comparison and consumer choice
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DOI：10.1016/j.jcps.2010.01.002.png)
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Abstract
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Psychological research has demonstrated important parallels between the structural alignment process involved in judgments of similarity and the processes that are involved in analogical reasoning. Gradually, this work on comparisons was applied to consumer choice. In this paper, we review the influence of structural alignment on choices among a set of options. Then, we discuss extensions of this work to comparative advertising and to the role of analogy in marketing communication. Finally, we discuss important extensions to structural alignment suggested by this work such as the key role that affect plays in comparisons made during the choice process. (C) 2010 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
Keywords:
UNIQUE FEATURES
DECISION-MAKING
KNOWLEDGE
ALIGNMENT
ANALOGY
IMPACT
INFORMATION
SIMILARITY
ALIGNABILITY
DIFFERENCE
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