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Towards hypercube queuing models for dispatch policies with priority in queue and partial backup

delete2017-08-01
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L
Lásara Fabrícia Rodrigues
R
Reinaldo Morábito *
A
Ana Paula Iannoni
C
Cem Saydam
DOI:10.1016/j.cor.2017.02.021delete
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Abstract

Abstract

En 中文
This work extends the hypercube queuing model to explicitly address users' in-queue priorities, as well as the partial backup of servers. To reduce the computational burden an approximate method is also developed. The study is motivated by an emergency maintenance service system found within the agricultural stage of the sugarcane agro-industry in Brazil. An example is used to illustrate the issues of priority in queue and partial backup. In order to show the importance and effectiveness of our proposed models we conducted additional experiments by varying the user arrival rates as well as eliminating the in-queue priorities. The study shows that selected adaptations and extensions of both the hypercube model and the approximate method are capable of representing similar emergency systems. The findings from the illustrative examples suggest promising perspectives for real-life applications in sugar and ethanol plants, and other agro-industries. (C) 2017 Elsevier Ltd. All rights reserved.
Keywords:
Hypercube queuing models
Partial backup
Priority in queue
Maintenance service
Sugarcane industry
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Computers and Operations Research
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