User preference mining based on fine-grained sentiment analysis

Yan Xiao

doi:10.1016/j.jretconser.2022.103013

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User preference mining based on fine-grained sentiment analysis

2022-09-01

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DOI：10.1016/j.jretconser.2022.103013

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Abstract

En 中文

User preference mining is an application of data mining that attracts increasing attention. Although most of the existing user preference mining methods achieved significant performance improvement, the sentiment tendencies of users were seldom considered. This paper proposes fine-grained sentiment analysis for preference mining. The powerful feature representation capabilities of deep neural networks have significantly improved the performance of fine-grained sentiment analysis. But two main challenges remain when using deep neural network models: incomplete user feature extraction and insufficient interaction. In response, a pre-training language model is employed to encode user features to fully explore potential interests of users, a linguistic knowledge model is introduced to assist the encoding, a multi-scale convolution neural network is adopted to capture text features at different scales and fully utilize the text information, and the fine-grained sentiment analysis task is modeled as a sequence labeling problem to explore the sentiment polarity of user evaluation. Experiments on a user review data set are used to verify the new approach. Experimental results of precision, recall rate and F1-value show that the proposed approach performs better, and is more effective than baseline models. For example, the F1-value is increased by 4.27% compared to the best performing baseline model. Findings have important implications for research and practice.

Keywords:

Fine-grained sentiment analysis

User preference mining

Sequence labeling

Conditional random field (CRF)