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Journal Details
Journal of Retailing and Consumer Services
IF
13.1
Papers
3738
Citations
31342
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Journal Papers
3690
Related Insights
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Journal Papers
3690
Publication Date
Publication Date
IF
Citations
Designing the waiting experience: How order tracking shapes consumer engagement and loyalty
Journal of Retailing and Consumer Services
IF
13.1
2026-10-07
0
PRE
AI
Chengbao Zhang; Junrui Hu; Zhen Bi; Yifan Wang
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When perception meets reality: explaining measured food waste through consumer behavior in a university dining hall
Journal of Retailing and Consumer Services
IF
13.1
2026-10-07
0
OA
AI
Fernanda Branco Lyra Porto; Lucas Rodrigues Deliberador; Mário Otávio Batalha; Andrea Lago da Silva
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Justifying membership fees through quality and pricing in a competitive supply chain
Journal of Retailing and Consumer Services
IF
13.1
2026-10-06
0
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Xiaoyu Jin; Shandong Mou
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The prompt-response paradox: A cybernetic perspective of generative artificial intelligence usage and corner-cutting behavior
Journal of Retailing and Consumer Services
IF
13.1
2026-10-06
0
PRE
AI
Bin Zhang
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Not alone: How group photos enhance audience responses to virtual influencers
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
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Junbing Fang; Yu Pan
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Who eats matters: How eating-agent identity in short-form retail videos influences consumers’ purchase intentions
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
AI
Zhichen Hu; Yu-Hao Zheng; Wei Zhang; Jinglei Sun
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The allure of imperfection: How ugly-cute aesthetics drive purchase intentions
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
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Xinyi Li; Hongyu Meng
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Phygital pop-up stores: Measuring immersion, novelty, and post-visit purchase behavior using eye-tracking and biometrics
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
AI
Mengchao Wang; Huaping Sun; Zhejiang Zhang
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Nature sells: How visual biophilia influences promotional effectiveness of service firms
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
AI
Sydney Chinchanachokchai; Deepak S. Kumar; V.U. Vinitha
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From personality to prestige: A dual-method analysis of masstige consumption using PLS-SEM and fsQCA
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
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Mirza Mohammad Didarul Alam; Robaka Shamsher; Davoud Nikbin
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When products speak: The effects of product-as-subject anthropomorphic communication on consumer responses to carted products
Journal of Retailing and Consumer Services
IF
13.1
2026-10-05
0
PRE
AI
Yafeng Fan; Mengru Wang; Xiadan Zhang; Ruoxin Shi
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The dark side of AI customer service: How service failures damage consumer-brand relationships
Journal of Retailing and Consumer Services
IF
13.1
2026-10-04
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PRE
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Zhucheng Shao
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The role of deontological morality in shaping demand within the sharing economy
Journal of Retailing and Consumer Services
IF
13.1
2026-10-04
0
PRE
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Min-Gyeong Kim; Francis Joseph Costello; Seunghee Yoo; Cheong Kim
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Store coolness in luxury fashion: Antecedents, outcomes, and the moderating role of price consciousness
Journal of Retailing and Consumer Services
IF
13.1
2026-10-03
0
OA
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Maher Georges Elmashhara; Joana César Machado; Rebecca Abushena; Sofia Moreira
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Guest-origin and temporal heterogeneity in online hotel reviews: A structural topic modeling analysis
Journal of Retailing and Consumer Services
IF
13.1
2026-10-03
0
PRE
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Thai-Ha Luong; Minh-Tri Ha; Tho Alang; Hoang-Khoi Nguyen
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AI for guilt, human for encouragement? The interaction effects of creator type and emotional appeal on green purchase intention
Journal of Retailing and Consumer Services
IF
13.1
2026-10-02
0
PRE
AI
Cheng Zhou; Ziyao Yu
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Beyond sales: Seller explanation, product availability, and returns in livestream commerce
Journal of Retailing and Consumer Services
IF
13.1
2026-10-02
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PRE
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Jingyun Hu
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From image to action: How social proof turns brand image into repurchase intention
Journal of Retailing and Consumer Services
IF
13.1
2026-10-02
0
PRE
AI
Chin-Ching Yin; Ky-Minh Do; Yu-Lun Liu
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How certification credibility and benefit framing shape heterogeneous consumer responses to sustainable products in e-commerce
Journal of Retailing and Consumer Services
IF
13.1
2026-10-02
0
PRE
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Nisar Ahmed Khan; Nihal Ahmed; Cui Tiening
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Should generative AI be responsible to users? Developing and validating the user-generative AI psychological contract scale
Journal of Retailing and Consumer Services
IF
13.1
2026-09-28
0
PRE
AI
Haoran Xu; Yongzhong Yang; Yuchang Liu; Shengxiang She
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