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Journal Details
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Journal of Hospitality Marketing & Management
IF
11
Papers
40
Citations
Related Insights
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Journal Papers
39
Related Insights
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Journal Papers
39
Publication Date
Publication Date
IF
Citations
How perceived virtual-idol advertising appeals shape impulsive hotel booking intention: identity-activated persuasion in Saudi hospitality
Journal of Hospitality Marketing & Management
IF
11
2026-08-09
0
PRE
AI
Saad Almosa; Saif Ahmed; Mst. Nilufar Ahsan; Husam Ahmad Kokash; Syed Shah Alam
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Employee AI role-threat appraisal and dysfunctional customer behavior in hotels: a socioemotional pathway through emotional authenticity and fairness
Journal of Hospitality Marketing & Management
IF
11
2026-07-28
0
PRE
AI
Taeshik Gong; Yu-Shan (Sandy) Huang
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Can AI fake a hospitable mind? Empathy, linguistic style, and the human-AI performance gap: moving beyond the feeling economy
Journal of Hospitality Marketing & Management
IF
11
2026-07-02
0
PRE
AI
Eun Joo Kim; Minji Kim
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Employee-AI collaboration errors and service innovation: dual pathways of error reflection and negative affective rumination
Journal of Hospitality Marketing & Management
IF
11
2026-07-01
0
PRE
AI
Yao Lv; Pengfei Zhao; Yuchen Jiao
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AI-Induced occupational uncertainty as a multi-level challenge: reconciling human-centered values with automation in tourism and hospitality
Journal of Hospitality Marketing & Management
IF
11
2026-07-01
0
OA
AI
Mahlagha Darvishmotevali; Kevin Kam Fung So; Billy Bai
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The AI disruption paradox: when technological threats stimulate green service innovation through employee crafting
Journal of Hospitality Marketing & Management
IF
11
2026-06-16
0
PRE
AI
Jian Shi; Yu Zhang; Qiaoyun Yun
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From green business strategy to green functional benefits: the roles of green technology, supply chain management, stakeholder engagement, and eco-friendly image in green lodging hotels
Journal of Hospitality Marketing & Management
IF
11
2026-06-15
0
PRE
AI
M. Omar Parvez; Muhittin Cavusoglu; Md Sazzad Hossain; Ataul Karim Patwary
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It’s the robot’s fault: how does the anthropomorphism of service robots impact employee engagement in service recovery?
Journal of Hospitality Marketing & Management
IF
11
2026-06-10
0
PRE
AI
Dewen Liu; Haoding Wang; Yingjia Liu; Yuan (Mason) Gao; Martin Pancho
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From psychological empowerment to human-AI rapport: how Artificial Intelligence Social Responsibility enhances consumer well-being in hospitality
Journal of Hospitality Marketing & Management
IF
11
2026-06-08
0
PRE
AI
Pengyi Shen; Yiming Chen; Jinxiong Li
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Understanding perceived values and risk in guest adoption of generative AI chatbots
Journal of Hospitality Marketing & Management
IF
11
2026-05-31
0
PRE
AI
Haitao Li; Khuram Shahzad; Ali Nawaz Khan; Bilal Ahmad; Muhammad Ashfaq
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Human vs. robot service in hospitality: how value co-creation shapes guest revisit intention
Journal of Hospitality Marketing & Management
IF
11
2026-05-13
0
PRE
AI
Shafaqat Mehmood; Zhimin Zhou; Salman Khan; Ifra Noor
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Going beyond green compliance: linking organizational green culture to employee green voice in the hospitality sector
Journal of Hospitality Marketing & Management
IF
11
2026-05-07
0
PRE
AI
Dung Minh Nguyen; Phuong Loc Tran; Vo Thi Ngoc Thuy; Nhat Tan Pham
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How animated discount display increases online purchase intention: Moderated mediation via perceived discount depth and curiosity
Journal of Hospitality Marketing & Management
IF
11
2026-04-27
0
PRE
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Ben Haobin Ye; Fangke Sun; Lawrence Hoc Nang Fong; Jose Weng Chou Wong
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Reviewer nationality as a signal: the role of cultural congruence in online evaluations of ethnic restaurants
Journal of Hospitality Marketing & Management
IF
11
2026-04-27
0
PRE
AI
Leonardo Aureliano-Silva; M. Omar Parvez; Eda Alphan; Cihan Cobanoglu
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The Goldilocks effect in hospitality teams: an investigation of the curvilinear relationship between shared leadership and service innovation
Journal of Hospitality Marketing & Management
IF
11
2026-04-25
0
PRE
AI
Qiong Wu; Kunyu Yang; Keyu Chen; Qiwei Zhou; Kathryn Cormican
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Does ethics perception foster hotel booking intention in livestreaming commerce platform? A cognitive-affective perspective
Journal of Hospitality Marketing & Management
IF
11
2026-04-03
0
PRE
AI
Mst. Nilufar Ahsan; Saad Almosa; Husam Ahmad Kokash; Saif Ahmed; Syed Shah Alam
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The effect of hotel digital leadership on employee digital voice: a social cognitive theory perspective
Journal of Hospitality Marketing & Management
IF
11
2026-03-22
0
PRE
AI
Wanting Li; Jiangchi Zhang; Chaowu Xie; Songshan (Sam) Huang
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Driving green behaviors in U.S. hotels: insights from green HRM and leadership dynamics
Journal of Hospitality Marketing & Management
IF
11
2026-03-16
0
PRE
AI
Trishna G. Mistry
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The impact of chatbot communication style on switching intention of consumer in hospitality: the moderating role of social perception
Journal of Hospitality Marketing & Management
IF
11
2026-03-16
0
PRE
AI
Wenxue Li; Zhenzhong Zhu; Minghui Shan; Xiaowen Zhao; Fu Liu
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The impact of virtual digital human interactivity on customer’s continuance usage intention: a cognitive and emotional perspective
Journal of Hospitality Marketing & Management
IF
11
2026-03-10
0
PRE
AI
Yingying Huang; Jin Jiao
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