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the service industries journal
IF
Papers
20
Citations
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Journal Papers
25
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Journal Papers
25
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Publication Date
IF
Citations
How engagement metrics shape consumer decision-making in livestream commerce
the service industries journal
IF
0
2026-06-13
0
PRE
AI
Qishen Zhou; Anton Yang; Mancun Zhao; Yalan Xu
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AI-driven solutions for promoting customer inclusivity in service industries: a systematic review
the service industries journal
IF
0
2026-06-11
0
PRE
AI
Hasan Evrim Arici
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Good stress or bad stress? A dual-pathway model of how AI-induced technostress shapes employee resilience
the service industries journal
IF
0
2026-06-06
0
PRE
AI
Jian Zhou; Hong Yun Wang; Ya Wei Lu; Yun Zhang
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‘Simulate’ to ‘stimulate’: generative AI for causal and anticipatory service research
the service industries journal
IF
0
2026-06-06
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OA
AI
Gus Guanrong Liu; Pierre Benckendorff
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Conceptualizing negative customer engagement: scale development and validation
the service industries journal
IF
0
2026-05-28
0
PRE
AI
Mark Ng
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Development of the artificial intelligence powered service innovation capability scale
the service industries journal
IF
0
2026-05-28
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PRE
AI
Jian Zhou; Yun Zhang; Hong Yun Wang
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Understanding AI virtual try-on adoption and continuance: a multi-study approach
the service industries journal
IF
0
2026-05-27
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PRE
AI
Mingqiang He; Thuy Dung Pham Thi; Nam Tien Duong
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Researching vulnerable populations in hospitality and tourism: a methodological review
the service industries journal
IF
0
2026-05-23
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Hasan Evrim Arici; Mehmet Bahri Saydam
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Service co-creation and innovation in shaping airline passenger experience value
the service industries journal
IF
0
2026-05-19
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PRE
AI
İnci Polat; Reşat Arıca; Onur Çakır; Cihan Çobanoğlu
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Green organisational culture: conceptualisation, scale development, and validation
the service industries journal
IF
0
2026-04-28
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PRE
AI
Mert Gürlek
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Embracing innovation: factors influencing consumers’ willingness to try 3-D-printed food
the service industries journal
IF
0
2026-04-24
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PRE
AI
Seden Dogan; Ilayda Zeynep Niyet; Bendegul Okumus; Ece Omuris
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Antecedents and consequences of quiet quitting: a systematic literature review
the service industries journal
IF
0
2026-04-15
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PRE
AI
Md Asadul Islam; Subbulakshmi Somu; Osman M. Karatepe
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Put not down your hedge: exploring the impact of coworkers’ AI usage on employees’ knowledge hiding
the service industries journal
IF
0
2026-04-06
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PRE
AI
Chenqian Xu; Zhu Yao; Jingyi Yi
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Leveraging generative AI to capture theoretical nuance in service research
the service industries journal
IF
0
2026-03-26
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PRE
AI
Yaozhi Zhang; Nina Katrine Prebensen; Claudia Franzè
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Finite Mixture Partial Least Squares (FIMIX-PLS) in service research
the service industries journal
IF
0
2026-03-25
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PRE
AI
Ana Castillo; Elisa Rescalvo-Martin; Osman M. Karatepe
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Knowledge sharing for AI adoption: a pathway to improving employees’ pro-environmental behavior
the service industries journal
IF
0
2026-03-17
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AI
Wenhao Song; Jiayin Shen; Xiangdong Jin; Xuerong Peng
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Navigating the dark side of AI in service ecosystems: an ethical leadership framework for risk mitigation
the service industries journal
IF
0
2026-03-16
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PRE
AI
Martin Sposato; Eduardo Carlos Dittmar; Jenny Patricia Vargas Portillo
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Generative AI in digital engagement: a quasi-experimental study of tourist sentiment
the service industries journal
IF
0
2026-03-06
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PRE
AI
Waqas Ali; Dulekha Kasturiratne; Irfan Ameer; Shikhar Bhaskar
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AI-driven business model innovation in service industries: a systematic review
the service industries journal
IF
0
2026-02-26
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AI
Henrik C. Schleth; Franz Breu; Dominik K. Kanbach; Sascha Kraus
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How and when organizational AI adoption improves employee innovation performance
the service industries journal
IF
0
2026-02-24
0
PRE
AI
Wei Hu; Longdong Wang; Jiajia Ren; Guanglin Bai; Su Cui; Yan Xu
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