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Journal of Financial Services Marketing cover

Journal of Financial Services Marketing

IF4.3
Papers49
Citations1124
Journal Papers 48
Publication Date
From reels to returns: the influence of female financial influencers on investment decisions
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PREAI
deletePandey, Prasant Kumar; Chaturvedi, Pallavi; Agnihotri, Durgesh; Bajpai, Naval; Tripathi, Vikas
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Going the extra mile for customer satisfaction and loyalty: the consequence of customer service process in the banking industry
delete2026-02-11
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PREAI
deleteAgada, Solomon Agada; Grace, Iriobe; Ofunre, Iriobe C.; Olufemi, Oluwakoya Adeniyi
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Customer experience and emotional drivers of satisfaction and loyalty in U.S. banking: An application of the EXQ model
delete2026-02-11
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PREAI
deleteFernandez, Carlos Alberto Espinosa; Martin, Inigo Tejera; Oromendia, Ainhoa Rodriguez; Klaus, Phil; Luong, Van-Ha
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Is adopting cashless transactions a rational or irrational decision? Evidence from informal sectors
delete2025-12-02
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PREAI
deleteNguyen-Thi-Phuong, Anh; Dao-Viet, Anh; Vu, Duy; Ngo, Thanh; To-The, Nguyen
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