arrow
Back
M

Massimo Pacella

university of salento

21H-index
84Paper Count
1.5KCitation Count
Published Papers 15
Publication Date
An Assessment of Digitalization Techniques in Contact Centers and Their Impact on Agent Performance and Well-Being
err2024-01-14
err0
errOAAI
errPacella, Massimo; Vasco, Paride; Papadia, Gabriele; Giliberti, Vincenzo
errShare
errSave