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C

Chien-Yu Chen

National Chiayi University

23H指数
47论文数
1.9K被引数
收录论文 14
发表时间
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Does smart technology, artificial intelligence, robotics, and algorithm (STARA) awareness have a double-edged-sword influence on proactive customer service performance? Effects of work engagement and employee resilience智能技术、人工智能、机器人和算法（STARA）意识是否对主动客户服务绩效产生双刃剑影响？工作投入和员工韧性效应
errJOURNAL OF HOSPITALITY MARKETING & MANAGEMENT
IF11
err2025-01-08
err0
PREAI
errTeng, Hsiu-Yu; Li, Ming-Way; Chen, Chien-Yu
err分享
err收藏
Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2021-09-15
err34
PREAI
errTeng, Hsiu-Yu; Chen, Chien-Yu
err分享
err收藏
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust解锁旅游社交媒体中的顾客参与-品牌忠诚关系: 品牌依恋和顾客信任的作用
errJOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
IF7.8
err2020-09-01
err180
PREAI
errLi, Ming-Way; Teng, Hsiu-Yu; Chen, Chien-Yu
err分享
err收藏
Enhancing celebrity fan-destination relationship in film-induced tourism: The effect of authenticity
errtourism management
IF6.9
err2020-01-01
err68
PREAI
errTeng, Hsiu-Yu; Chen, Chien-Yu
err分享
err收藏
Proactive personality and job crafting in the tourism industry: Does job resourcefulness matter?
errJOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
IF7.8
err2019-12-01
err26
PREAI
errTeng, Hsiu-Yu; Chen, Chien-Yu
err分享
err收藏
Building customer satisfaction with tour leaders: the roles of customer trust, justice perception, and cooperation in group package tours
errasia pacific journal of ophthalmology
IF3.3
err2016-12-28
err44
PREAI
errCheng, Jui-Chang; Chen, Chien-Yu; Yen, Chang-Hua; Teng, Hsiu-Yu
err分享
err收藏
Tour leaders' job crafting and job outcomes: The moderating role of perceived organizational support
errtourism management
IF6.9
err2016-10-01
err81
PREAI
errCheng, Jui-Chang; Chen, Chien-Yu; Teng, Hsiu-Yu; Yen, Chang-Hua
err分享
err收藏
Stereotype reduction through humor and accommodation during imagined communication with older adults
errCOMMUNICATION MONOGRAPHS
IF1.5
err2016-03-08
err20
PREAI
errChen, Chien-Yu; Joyce, Nick; Harwood, Jake; Xiang, Jun
err分享
err收藏
Tour guiding research: Insights, issues, and implications
errTOURISM MANAGEMENT
IF12.4
err2015-10-01
err3
PREAI
errChen, Chien-Yu; Yen, Chang-Hua
err分享
err收藏
Tour Leader Attachment and Customer Citizenship Behaviors in Group Package Tour: The Role of Customer Commitment
errasia pacific journal of ophthalmology
IF3.3
err2015-07-24
err20
PREAI
errCheng, Jui-Chang; Wu, Cheng-Shiung; Yen, Chang-Hua; Chen, Chien-Yu
err分享
err收藏
Brand Attachment, Tour Leader Attachment, and Behavioral Intentions of Tourists
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2015-04-30
err35
PREAI
errYen, Chang-Hua; Chen, Chien-Yu; Cheng, Jui-Chang; Teng, Hsiu-Yu
err分享
err收藏
Job crafting and job engagement: The mediating role of person-job fit工作设计与工作投入: 人-工作匹配的中介作用
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2014-02-01
err203
PREAI
errChen, Chien-Yu; Yen, Chang-Hua; Tsai, Frank C.
err分享
err收藏
Customer Relational Benefits and Relationship-Marketing Outcomes: Comparing Three Transaction Types of Travel Product
errasia pacific journal of ophthalmology
IF3.3
err2014-01-06
err16
PREAI
errYen, Chang-Hua; Liu, Li-Ling; Chen, Chien-Yu; Lee, Tzy-Yau
err分享
err收藏
The relationship between workplace friendship and perceived job significance
errJOURNAL OF MANAGEMENT & ORGANIZATION
IF2.8
err2012-03-01
err43
PREAI
errMao, Hsiao-Yen; Hsieh, An-Tien; Chen, Chien-Yu
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
J
Jake Harwood
H 指数: 49 · 论文数: 200
J
Jun Xiang
H 指数: 30 · 论文数: 145
C
Chang‐Hua Yen
H 指数: 28 · 论文数: 65
H
Hsiu-Yu Teng
H 指数: 22 · 论文数: 36
N
Nick Joyce
H 指数: 12 · 论文数: 29
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