Services science

doi:10.1145/1139922.1139944

2006-07-01

PRE

Jim Spohrer *

Doug Riecken

DOI：10.1145/1139922.1139944

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摘要

Keyword:

CUSTOMER

UNIVERSITIES

CONSEQUENCES

SATISFACTION

TECHNOLOGY

EVOLUTION

IMPACT

MODEL

AI总结

对已上传原文的论文进行重点信息的提取，主要内容包括：简要概述、研究摘要、背景介绍、关键亮点、图文解析、展望与总结。

期刊

Communications of the ACM

IF:

12.2

论文数:

1.2W

被引数:

3.7W

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