arrow
Return

Assessing gender differences in quick response' code loyalty promotion acceptance

delete2013-09-01
delete5
PRE
AI
S
Shintaro Okazaki *
Á
Ángeles Navarro
C
Carolina López‐Nicolás
DOI:10.1080/02642069.2011.623775delete
deleteOriginal
deleteOriginal request for help
deleteShare
deleteSave
Abstract

Abstract

En 中文
This study sheds light on quick response (QR) code loyalty promotion in terms of gender. Based on self-construal and gender scheme theories, we posit that the level of both involvement and social anxiety plays a crucial role in the gender effects of loyalty formation for promoted services. A scenario-based study in Japan with 667 consumers is constructed and examines two types of services: bank and supermarket. The findings suggest that, for high involvement (bank), compared with women, males act as competitive gamers who assume greater risk and seek attractive rewards with which to beat corporations, even under high social anxiety conditions. This finding seems consistent with independent self-construal among males. However, there is no significant difference for low involvement (supermarket). The implications are discussed and limitations recognized.
Keywords:
social media marketing
mobile marketing
quick response
loyalty promotion
self-construal theory
AI Summary

AI Summary

Key information extracted from the uploaded paper, including a brief overview, abstract, background, key highlights, visual analysis, and future outlook.

Journal

S
Service Industries Journal
IF:
7.4
Papers:
2.4K
Citations:
4.4K

Organization

U
University of Murcia
Scholars:
9.2K
Papers: 8.1K
Citations: 8
A
Autonomous University of Madrid
Scholars:
2.1W
Papers: 1.7W
Citations: 29