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H

Haithem Zourrig

Kent State University

13H-index
31Paper Count
896Citation Count
Published Papers 12
Publication Date
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“They deserve it” vs. “That's Cruel”: Consumer responses to service-delivery robot abuse
errJournal of Retailing and Consumer Services
IF13.1
err2026-04-18
err0
errOAAI
errHaithem Zourrig; Pezhman Lamei; Kamel El Hedhli
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Shopping well-being through mobile apps: A congruence theory perspective
errJournal of Retailing and Consumer Services
IF13.1
err2025-09-29
err0
errOAAI
errKamel El Hedhli; Ibrahim Alnawas; Imene Becheur; Allam K. Abu Farha; Haithem Zourrig
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errSave
How Does Humanoid Virtual Influencers' Appearance Convey Social Presence? The Underlying Process and Path to Purchase Intention
errINTERNATIONAL JOURNAL OF CONSUMER STUDIES
IF7.6
err2025-01-01
err0
errOAAI
errZourrig, Haithem; Park, Jeongsoo; Becheur, Imene
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errSave
Drivers and outcomes of a shopper-retailer's app relationship
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2024-11-01
err0
errOAAI
errAbu Farha, Allam K.; El Hedhli, Kamel; Alnawas, Ibrahim; Zourrig, Haithem; Becheur, Imene
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errSave
The effects of hotels’ environmental sustainability communication strategies on social Media engagement and brand advocacy: The roles of communication characteristics and customers’ personality traits
errJournal of Vacation Marketing
IF5
err2024-01-10
err0
PREAI
errIbrahim Alnawas; Kamel El Hedhli; Allam Abu Farha; Haithem Zourrig
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errSave
Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2023-11-01
err35
errOAAI
errEl Hedhli, Kamel; Zourrig, Haithem; Al Khateeb, Amr; Alnawas, Ibrahim
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errSave
Calming the Storm: How Non-Negative Messages From Fellow Consumers Can Dispel Negativity in a Social Media Firestorm
errINTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION
IF3.1
err2023-09-20
err1
errOAAI
errWiddershoven, Svenja; Pluymaekers, Mark; Zourrig, Haithem; Sinclair, Paul; Bloemer, Josee M. M.
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Celebrity endorsements: Investigating the interactive effects of internalization, identification and product type on consumers' attitudes and intentions
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2021-01-01
err35
errOAAI
errEl Hedhli, Kamel; Zourrig, Haithem; Becheur, Imene
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errSave
Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2017-11-01
err24
PREAI
errEl Hedhli, Kamel; Zourrig, Haithem; Park, Jeongsoo
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errSave
Consumers' motivations and roles in rooting for or against underdog consumer
errINTERNATIONAL JOURNAL OF CONSUMER STUDIES
IF7.6
err2017-10-24
err4
PREAI
errZourrig, Haithem; El Hedhli, Kamel
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errSave
Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2016-07-01
err78
PREAI
errEl Hedhli, Kamel; Zourrig, Haithem; Chebat, Jean-Charles
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errSave
Exploring cultural differences in customer forgiveness behavior
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2009-08-07
err44
PREAI
errZourrig, Haithem; Chebat, Jean-Charles; Toffoli, Roy
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Research Directions

The data has not been retrieved yet.
Co-authors
Cooperation Journals
J
Jean‐Charles Chebat
H-index: 54 · Papers: 255
J
Josée Bloemer
H-index: 27 · Papers: 71
I
Ibrahim Alnawas
H-index: 19 · Papers: 30
K
Kamel El Hedhli
H-index: 15 · Papers: 25
J
Jeongsoo Park
H-index: 13 · Papers: 146
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