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期刊详情
S
Service Industries Journal
IF
7.4
论文数
2523
被引数
4402
相关解读
0
订阅
期刊论文
2523
相关解读
0
期刊论文
2523
发表时间
发表时间
IF
被引数
The algorithmic third actor in service work
服务工作中的算法第三方
Service Industries Journal
IF
7.4
2026-10-15
0
PRE
AI
Fayyaz Khan
分享
收藏
Editorial: healthy aging and the service industries
编者按:健康老龄化与服务行业
Service Industries Journal
IF
7.4
2026-10-06
0
PRE
AI
Metin Kozak; Xuan Lorna Wang; Jun Wen
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Fostering frontline employee trust in service robots through outcome interdependence
通过结果相互依存培养一线员工对服务机器人的信任
Service Industries Journal
IF
7.4
2026-10-01
0
PRE
AI
Qiushi Wang; Ping Han; Shuwei Hao
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How generative AI shapes customer input on video platforms
生成式人工智能如何塑造视频平台的用户输入
Service Industries Journal
IF
7.4
2026-09-30
0
PRE
AI
Qingan Wu; Xiping Liu; Mingsong Mao; Xia Li; Cong Yang; Tangxuan Guo; Jia Zhang; Qinyue Zhou
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Collaborating with service robots: enhancing work engagement and job outcomes
与服务机器人协作:增强工作投入和工作结果
Service Industries Journal
IF
7.4
2026-09-30
0
PRE
AI
Won-Moo Hur; Kyungwon Lee; June-ho Chung
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Human-as-the-Lead (HatL): reconceptualising human agency in AI-augmented work and its implications for employee and customer experience
人作为主导(HatL):重新概念化AI增强工作场景中的人类能动性及其对员工和客户体验的影响
Service Industries Journal
IF
7.4
2026-09-29
0
PRE
AI
K. Vinaykumar Nair; K. R. Jayasimha
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Rethinking HR through AI: a sectoral analysis of customer complaints and training programs in tourism
通过人工智能重新思考人力资源:旅游业客户投诉和培训计划的行业分析
Service Industries Journal
IF
7.4
2026-09-27
0
PRE
AI
Özlem Ari; B. Sahin; O. Erdal; S. Guven
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Hybrid service agency: human–robot collaboration and workforce transformation in hospitality and tourism
混合服务代理:人类-机器人协作与酒店及旅游业劳动力转型
Service Industries Journal
IF
7.4
2026-09-23
0
PRE
AI
Matteo Borghi; Phatcharasiri Ratcharak; Babak Taheri
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AI-TRUST: A transparency protocol for Generative AI-assisted research
AI-TRUST:一种用于生成式AI辅助研究的透明度协议
Service Industries Journal
IF
7.4
2026-09-17
0
PRE
AI
Fatih Celik; Blend Ibrahim; Sameer Hosany; Aras Bozkurt
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Thriving to serve sustainability: how green ambidextrous leadership fosters innovative service behavior in the hospitality industry
致力于服务可持续性:绿色双元领导力如何促进酒店业的服务创新行为
Service Industries Journal
IF
7.4
2026-09-17
0
PRE
AI
Jing Zhang; Nida Gull; Muhammad Asghar
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Green innovative service behaviour through contingent reward transactional leadership
通过权变奖励交易型领导力促进绿色创新服务行为
Service Industries Journal
IF
7.4
2026-09-09
0
PRE
AI
Fawad Ahmed; Zhengde Xiong; Naveed Ahmad Faraz
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When AR-based phygital presentation helps new product adoption
当基于增强现实的混合现实演示有助于新产品采纳
Service Industries Journal
IF
7.4
2026-09-08
0
PRE
AI
Fue Zeng; Xueying Wang; Yang Qing; Yunjia Chi
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When fairness outweighs AI: empowering hotel reception employees
当公平性超越人工智能:赋能酒店接待员工
Service Industries Journal
IF
7.4
2026-09-07
0
PRE
AI
Thi Ngoc Nhi Pham; The Anh Phan; Thi My Dung Vo
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Ecological validity as a foundation for service research rigor
生态效度作为服务研究严谨性的基础
Service Industries Journal
IF
7.4
2026-08-31
0
OA
AI
Yaeseul Sung; Wonseok Seo; Viglia Giampaolo
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Digital queues as phygital pre-service touchpoints: an expectation confirmation perspective
数字队列作为混合现实服务前触点:基于期望确认视角
Service Industries Journal
IF
7.4
2026-08-31
0
PRE
AI
Ying Qu; Yuhsuan Chen; Eunsoo Baek
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Linking customer incivility to quiet quitting through meaningful work
将顾客不文明行为与消极怠工通过有意义的工作联系起来
Service Industries Journal
IF
7.4
2026-08-21
0
PRE
AI
Makoto Fujii
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I’ve seen you made a mistake: exploring observers’ reactions to robotic service failures and recovery
我已看到你犯了错误:探索观察者对机器人服务失败及其恢复的反应
Service Industries Journal
IF
7.4
2026-08-21
0
PRE
AI
Jiemin Zhang; Jiaming Liang; Yimin Zhu; Jifeng Tang
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The impact of anthropomorphic service robots on consumer conformity behaviour
拟人化服务机器人对消费者从众行为的影响
Service Industries Journal
IF
7.4
2026-07-30
0
PRE
AI
Rongxin Chen; Tingrui Xu; Shusong Zhao; Wenjun Yu
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Cyber incivility, cyberslacking, and negative reciprocity: moderation of digital well-being
网络不文明、网络怠工与负面互惠:数字福祉的调节作用
Service Industries Journal
IF
7.4
2026-07-24
0
PRE
AI
Muhammad Raza; Muhammad Irfanullah Arfeen; Muhammad Ishtiaq Ishaq; Arbab Gul; Tayyaba Saleem
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Navigating generative AI in service research: the effectiveness–legitimacy matrix
在服务研究中导航生成式人工智能:效果-合法性矩阵
Service Industries Journal
IF
7.4
2026-07-23
0
OA
AI
Ana Isabel Canhoto; Fragkiskos Filippaios; Mark Johnson
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