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Tommy K. H. Chan

University of Manchester

17H指数
50论文数
3.0K被引数
收录论文 17
发表时间
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When Customers Imagine Better Outcomes in Negative Online Reviews: Upward Counterfactual Thinking, Firm Recovery Strategies, and Prospective Customer Responses当客户在负面在线评论中想象更好的结果：上行反事实思维、企业恢复策略和潜在客户反应
errJournal of Service Research
IF8.6
err2026-08-18
err0
PREAI
errHai-Anh Tran; Bach Nguyen; Tommy Chan; Ewelina Lacka; Guowei Huang; Hongfei Liu
err分享
err收藏
Understanding the Drivers and Outcomes of Ideologically Charged Social Media Firestorms: The Sociotechnical and Social Learning Perspectives理解意识形态驱动的社交媒体风暴的动因与后果：技术社会与社会学习视角
errinformation management
IF6.2
err2025-08-24
err0
errOAAI
errTommy K. H. Chan; Zach W. Y. Lee; Meizhi Pan; Ke Sun
err分享
err收藏
Impulse buying in live streaming commerce: A literature review and research agenda直播电商中的冲动性购买：文献综述与研究议程
errInformation & Management
IF8.2
err2025-07-27
err0
errOAAI
errZach W.Y. Lee; White Z.H. Liu; Tommy K.H. Chan; Gwen G.Z. Wei
err分享
err收藏
Switching to cloud gaming: A push-pull-mooring perspective转向云游戏：基于推-拉-锚定视角
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-02-01
err0
errOAAI
errSu, Winston T.; Lee, Zach W. Y.; He, Xinming; Chan, Tommy K. H.
err分享
err收藏
See it, share it: what makes social media content viral in the higher education context? The power of positive affective content
errinformation technology
IF5.6
err2024-05-17
err0
PREAI
errYang, Hsiao-Pei (Sophie); Chan, Tommy K. H.; Tran, Hai-Anh; Nguyen, Bach; Lin, Han
err分享
err收藏
Service quality in cloud gaming: instrument development and validation
errINTERNET RESEARCH
IF6.8
err2024-02-20
err1
errOAAI
errSu, Winston T.; Lee, Zach W. Y.; He, Xinming; Chan, Tommy K. H.
err分享
err收藏
Judging the Wrongness of Firms in Social Media Firestorms: The Heuristic and Systematic Information Processing Perspective
errJOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS
IF5.5
err2024-01-01
err1
errOAAI
errChan, Tommy K. H.; Lee, Zach W. Y.; Skoumpopoulou, Dimitra; Situmeang, Frederik
err分享
err收藏
Bystanders Join in Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives
errINFORMATION SYSTEMS RESEARCH
IF5.1
err2023-09-01
err23
errOAAI
errChan, Tommy K. H.; Cheung, Christy M. K.; Benbasat, Izak; Xiao, Bo; Lee, Zach W. Y.
err分享
err收藏
Blockchain technology and trust relationships in trade finance区块链技术与贸易融资中的信任关系
errTECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
IF13.3
err2021-05-01
err69
errOAAI
errKowalski, Michal; Lee, Zach W. Y.; Chan, Tommy K. H.
err分享
err收藏
Online disinhibition: conceptualization, measurement, and implications for online deviant behavior
errINDUSTRIAL MANAGEMENT & DATA SYSTEMS
IF4.7
err2020-10-22
err49
errOAAI
errCheung, Christy M. K.; Wong, Randy Yee Man; Chan, Tommy K. H.
err分享
err收藏
Understanding massively multiplayer online role-playing game addiction: A hedonic management perspective理解大型多人在线角色扮演游戏成瘾: 享乐管理视角
erreuropean journal of information systems
IF6.3
err2020-06-09
err78
errOAAI
errLee, Zach W. Y.; Cheung, Christy M. K.; Chan, Tommy K. H.
err分享
err收藏
Cyberbullying on Social Networking Sites: The Crime Opportunity and Affordance Perspectives社交网站上的网络欺凌: 犯罪机会和可负担性观点
errinformation management
IF6.2
err2019-06-14
err120
errOAAI
errChan, Tommy K. H.; Cheung, Christy M. K.; Wong, Randy Y. M.
err分享
err收藏
Customer engagement through omnichannel retailing: The effects of channel integration quality全渠道零售的客户参与: 渠道整合质量的影响
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2019-02-01
err216
errOAAI
errLee, Zach W. Y.; Chan, Tommy K. H.; Chong, Alain Yee-Loong; Thadani, Dimple R.
err分享
err收藏
Why people participate in the sharing economy: an empirical investigation of Uber
errINTERNET RESEARCH
IF6.8
err2018-06-04
err216
errOAAI
errLee, Zach W. Y.; Chan, Tommy K. H.; Balaji, M. S.; Chong, Alain Yee-Loong
err分享
err收藏
Promoting sales of online games through customer engagement
errELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
IF6.3
err2015-07-01
err174
errOAAI
errCheung, Christy M. K.; Shen, Xiao-Liang; Lee, Zach W. Y.; Chan, Tommy K. H.
err分享
err收藏
Self-disclosure in social networking sites The role of perceived cost, perceived benefits and social influence
errINTERNET RESEARCH
IF6.8
err2015-04-07
err204
errOAAI
errCheung, Christy; Lee, Zach W. Y.; Chan, Tommy K. H.
err分享
err收藏
Gender differences in satisfaction with Facebook users
errINDUSTRIAL MANAGEMENT & DATA SYSTEMS
IF4.7
err2015-02-02
err64
PREAI
errChan, Tommy K. H.; Cheung, Christy M. K.; Shi, Na; Lee, Matthew K. O.
err分享
err收藏

研究方向

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合作学者
合作期刊
I
Izak Benbasat
H 指数: 84 · 论文数: 365
C
Christy M.K. Cheung
H 指数: 72 · 论文数: 291
M
Matthew Lee
H 指数: 68 · 论文数: 376
A
Alain Yee‐Loong Chong
H 指数: 64 · 论文数: 189
M
M.S. Balaji
H 指数: 45 · 论文数: 143
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