M.S. Balaji - Publications, H-index & Citations

M.S. Balaji

monash university malaysia

45H指数

143论文数

7.1K被引数

收录论文 58

发表时间

Barriers to transparency and information sharing in manufacturer–distributor relationships: an Indian FMCG context

International Journal of Retail & Distribution Management

IF5.5

2025-12-02

PREAI

Gouthamraj Manickam Palanichamy; Arunkumar Amarnathan; M. Balaji; Nataraj Balasubramanian

What frustrates students most? Service failures in higher education 什么让大学生最感到沮丧？高等教育中的服务失败

Asian Education and Development Studies

IF2

2025-11-01

PREAI

Jaya Kumar, Thivashini B.; Goh, See Kwong; Balaji, M. S.

Understanding service sabotage in employee-robot collaboration: The role of mind perception and collective psychological ownership 理解员工-机器人协作中的服务破坏行为：心智感知和集体心理所有权的作用

International Journal of Hospitality Management

IF8.3

2025-10-21

OAAI

Guohong Yu; Yangyang Jiang; M.S. Balaji; Yi Wang

Hospitality service agents’ roles in shaping psychological ownership 酒店服务人员塑造心理所有权的作用

International Journal of Hospitality Management

IF8.3

2025-09-11

OAAI

Yangyang Jiang; M.S. Balaji; Cenhua Lyu

A meta-analysis on consumer ethical decision-making in P2P accommodations: Role of social, economic, and environmental benefits P2P住宿中消费者伦理决策制定的元分析：社会、经济和环境效益的作用

International Journal of Hospitality Management

IF8.3

2025-09-09

PREAI

Wagner Junior Ladeira; Fernando de Oliveira Santini; Tareq Rasul; M.S. Balaji; Musarrat Shaheen

From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism 从互动仪式到心理复原：心理所有权在同步技术中介旅游中的作用

Tourism Management

IF12.4

2025-07-02

PREAI

Cenhua Lyu; Yangyang Jiang; M.S. Balaji

Impact of color hues on arousal, concentration, and visual attention in digital platforms 数字平台中色彩色调对唤醒、注意力和视觉注意力的影响

Journal of Vacation Marketing

IF5

2025-06-02

PREAI

Wagner Junior Ladeira; Tareq Rasul; Syed Hasan Jafar; M. S. Balaji; Fernando de Oliveira Santini; Mustafeed Zaman

Progress in research on tourists with mental disorders: A critical review and the way forward

TOURISM MANAGEMENT

IF12.4

2025-04-01

OAAI

Jiang, Yangyang; Lyu, Cenhua; Balaji, M. S.

Eye movements in binary food choice context: assessing the complexity of restaurant menus on virtue vs. vice foods

TOURISM RECREATION RESEARCH

IF2.6

2024-11-14

PREAI

Ladeira, Wagner Junior; Balaji, M. S.; Rasul, Tareq; Santini, Fernando de Oliveira; Zanoni, Roberto; Rufato, Juliane; Akhtar, Shakeb

Game On: Enhancing Customer Engagement Through Influencers' Gamified Messages 游戏开启: 通过影响者的游戏化信息增强客户参与度

JOURNAL OF TRAVEL RESEARCH

IF7

2024-10-25

PREAI

Kapoor, Payal; Balaji, M. S.; Maity, Moutusi

Monetary discounts, metaphoric communication and mass prestige based branding: a comprehensive assessment 货币折扣，隐喻交流和基于大众声望的品牌: 综合评估

EUROPEAN JOURNAL OF MARKETING

IF5.1

2024-10-09

PREAI

Das, Manish; Jebarajakirthy, Charles; Balaji, M. S.; Saha, Victor; Paul, Mrinal Kanti; Sivapalan, Achchuthan

Green skepticism: review and research agenda 绿色怀疑论: 回顾与研究议程

MARKETING INTELLIGENCE & PLANNING

IF5.4

2024-10-08

PREAI

Sivapalan, Achchuthan; Jebarajakirthy, Charles; Saha, Raiswa; Mehta, Pooja; Balaji, M. S.; Maseeh, Haroon Iqbal

Virtual reality vs traditional previews: the role of self-construal in customer decision-making

international journal of hospitality management

IF9

2024-07-16

PREAI

Balaji, M. S.; Jiang, Yangyang; Dwivedi, Yogesh K.; Behl, Abhishek; Jain, Kokil

Examining Human Interactions with Smart Retail Technology: A Hybrid SEM- fsQCA Investigation 检查人类与智能零售技术的互动: 混合sem-fsqca调查

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION

IF4.9

2024-06-11

OAAI

Fazal-e-Hasan, Syed Muhammad; Mortimer, Gary; Adapa, Sujana; Adil, Mohd; Makam, Sathyaprakash Balaji; Sadiq, Mohd; Amrollahi, Ali R.

It is a match! The effect of regulatory fit on new products recommendations 这是一场比赛!监管契合度对新产品推荐的影响

PSYCHOLOGY & MARKETING

IF9.1

2024-05-02

OAAI

Zhang, Junhui; Balaji, M. S.; Luo, Jun; Jha, Subhash; Dwivedi, Yogesh K.

Cultivating initial trust in ghost kitchens: A mixed-methods investigation of antecedents and consequences

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

IF8.3

2024-05-01

OAAI

Jiang, Yangyang; Balaji, M. S.; Lyu, Cenhua

A contingency-based approach to service robot design: Role of robot capabilities and personalities 基于偶然性的服务机器人设计方法: 机器人能力和个性的作用

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE

IF13.3

2024-04-01

OAAI

Balaji, M. S.; Sharma, Priyanka; Jiang, Yangyang; Zhang, Xiya; Walsh, Steven T.; Behl, Abhishek; Jain, Kokil

Assessing the Effectiveness of Environmental Sustainability Performance Communication in Tourism: Mediation and Moderation Effects

JOURNAL OF TRAVEL RESEARCH

IF7

2023-10-23

OAAI

Bhattacharyya, Jishnu; Balaji, M. S.; Jiang, Yangyang

Indian automotive supply chains: barriers to circular economy for sustainable development 印度汽车供应链: 循环经济可持续发展的障碍

MANAGEMENT DECISION

IF5.1

2023-10-11

PREAI

Gopan, S. Nandha; Balaji, M.

Conveying product weight in digital media using a hand image

JOURNAL OF RETAILING

IF10.2

2023-09-01

PREAI

Jha, Subhash; Balaji, M. S.; Peck, Joann

研究方向