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科言猫学术研究的AI总结
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J

Jorge Luiz Henrique

universidades alves faria

6H指数
25论文数
682被引数
收录论文 4
发表时间
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The influence of personal values and demographic variables on customer loyalty in the banking industry
errINTERNATIONAL JOURNAL OF BANK MARKETING
IF6.9
err2015-06-01
err44
PREAI
errHenrique, Jorge Luiz; de Matos, Celso Augusto
err分享
err收藏
Customer reactions to service failure and recovery in the banking industry: the influence of switching costs
errJOURNAL OF SERVICES MARKETING
IF4.5
err2013-10-07
err77
PREAI
errde Matos, Celso Augusto; Henrique, Jorge Luiz; de Rosa, Fernando
err分享
err收藏
Management of perceptions of information technology service quality
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2009-09-01
err39
PREAI
errRoses, Luis Kalb; Hoppen, Norberto; Henrique, Jorge Luiz
err分享
err收藏
Service Recovery Paradox: A meta-analysis
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2007-08-01
err223
PREAI
errde Matos, Celso Augusto; Henrique, Jorge Luiz; Vargas Rossi, Carlos Alberto
err分享
err收藏

研究方向

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合作学者
合作期刊
C
Celso Augusto de Matos
H 指数: 22 · 论文数: 91
C
Carlos Alberto Vargas Rossi
H 指数: 13 · 论文数: 105
L
Luís Kalb Roses
H 指数: 6 · 论文数: 22
F
Fernando de Rosa
H 指数: 5 · 论文数: 11
H
Hoppen, Norberto
H 指数: 0 · 论文数: 1
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