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K

Kirk R. Karwan

Florida State University

19H指数
48论文数
1.7K被引数
收录论文 6
发表时间
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The contingent nature of service recovery system structures
errINTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
IF7.4
err2012-06-15
err17
PREAI
errSmith, Jeffery S.; Nagy, Paul F.; Karwan, Kirk R.; Ramirez, Ed
err分享
err收藏
An empirical investigation of the effectiveness of an integrated service recovery system
erroperations management
IF5.3
err2012-03-09
err15
PREAI
errSmith, Jeffery S.; Karwan, Kirk R.; Markland, Robert E.
err分享
err收藏
Service quality measurement and the disconfirmation model: taking care in interpretation
errTOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
IF4.8
err2010-03-30
err31
PREAI
errRosen, LD; Karwan, KR; Scribner, LL
err分享
err收藏
Empirical Profiles of Service Recovery Systems: The Maturity Perspective
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2009-12-03
err39
PREAI
errSmith, Jeffery S.; Karwan, Kirk R.
err分享
err收藏
Service recovery: a framework and empirical investigation
errJOURNAL OF OPERATIONS MANAGEMENT
IF10.4
err2000-09-29
err363
PREAI
errMiller, JL; Craighead, CW; Karwan, KR
err分享
err收藏
THE MULTIPLE BOTTLENECK TRANSPORTATION PROBLEM
errCOMPUTERS & OPERATIONS RESEARCH
IF4.3
err1993-04-01
err6
PREAI
errWILD, B; KARWAN, KR; KARWAN, MH
err分享
err收藏

研究方向

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合作学者
合作期刊
C
Christopher W. Craighead
H 指数: 35 · 论文数: 80
M
Mark H. Karwan
H 指数: 32 · 论文数: 156
R
Robert E. Markland
H 指数: 20 · 论文数: 83
J
Jeffery S. Smith
H 指数: 15 · 论文数: 28
J
Janis L. Miller
H 指数: 11 · 论文数: 28
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