logo
科言猫学术研究的AI总结
language
手机端手机端
  • Phone Feature微信小程序
简体中文简体中文
notice消息通知
博客博客
delete
arrow
返回
K

Kerry E. Howell

University of Plymouth

26H指数
122论文数
4.0K被引数
收录论文 21
发表时间
logo
Exploring the relationship between chatbots, service failure recovery and customer loyalty: A frustration-aggression perspective
errPSYCHOLOGY & MARKETING
IF9.1
err2024-06-06
err2
errOAAI
errOzuem, Wilson; Ranfagni, Silvia; Willis, Michelle; Salvietti, Giada; Howell, Kerry
err分享
err收藏
Demystification and Actualisation of Data Saturation in Qualitative Research Through Thematic Analysis
errINTERNATIONAL JOURNAL OF QUALITATIVE METHODS
IF3.8
err2024-02-02
err44
errOAAI
errNaeem, Muhammad; Ozuem, Wilson; Howell, Kerry; Ranfagni, Silvia
err分享
err收藏
The conceptualization of enablers and constraints of in-store buying as part of the affordances flow funnel process through scan and go apps
errPSYCHOLOGY & MARKETING
IF9.1
err2024-01-19
err0
PREAI
errNaeem, Muhammad; Ozuem, Wilson; Howell, Kerry; Ranfagni, Silvia
err分享
err收藏
A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research
errINTERNATIONAL JOURNAL OF QUALITATIVE METHODS
IF3.8
err2023-11-08
err308
errOAAI
errNaeem, Muhammad; Ozuem, Wilson; Howell, Kerry; Ranfagni, Silvia
err分享
err收藏
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
errinformation technology
IF5.6
err2023-07-20
err3
errOAAI
errOzuem, Wilson; Willis, Michelle; Ranfagni, Silvia; Howell, Kerry; Rovai, Serena
err分享
err收藏
Understanding the process of meanings, materials, and competencies in adoption of mobile banking (vol 32, pg 2445, 2022)
errELECTRONIC MARKETS
IF6.8
err2023-04-18
err0
errOAAI
errNaeem, Muhammad; Ozuem, Wilson; Howell, Kerry; Ranfagni, Silvia
err分享
err收藏
Examining user-generated content, service failure recovery and customer-brand relationships: an exploration through commitment-trust theory
errINTERNET RESEARCH
IF6.8
err2023-04-04
err7
errOAAI
errOzuem, Wilson; Willis, Michelle; Howell, Kerry; Ranfagni, Silvia; Rovai, Serena
err分享
err收藏
Understanding the process of meanings, materials, and competencies in adoption of mobile banking
errELECTRONIC MARKETS
IF6.8
err2022-11-28
err7
errOAAI
errNaeem, Muhammad; Ozuem, Wilson; Howell, Kerry; Ranfagni, Silvia
err分享
err收藏
Exploring customers' responses to online service failure and recovery strategies during Covid-19 pandemic: An actor-network theory perspective
errPSYCHOLOGY & MARKETING
IF9.1
err2021-06-18
err57
errOAAI
errOzuem, Wilson; Ranfagni, Silvia; Willis, Michelle; Rovai, Serena; Howell, Kerry
err分享
err收藏
Determinants of online brand communities' and millennials' characteristics: A social influence perspective
errPSYCHOLOGY & MARKETING
IF9.1
err2021-03-05
err29
errOAAI
errOzuem, Wilson; Willis, Michelle; Howell, Kerry; Lancaster, Geoff; Ng, Raye
err分享
err收藏
Effects of online brand communities on millennials' brand loyalty in the fashion industry
errPSYCHOLOGY & MARKETING
IF9.1
err2021-03-02
err13
errOAAI
errOzuem, Wilson; Willis, Michelle; Howell, Kerry; Helal, Guida; Ranfagni, Silvia; Lancaster, Geoff
err分享
err收藏
Minding the competition: The drivers for multichannel service quality in fashion retailing
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2020-03-01
err29
errOAAI
errPatten, Elena; Ozuem, Wilson; Howell, Kerry; Lancaster, Geoff
err分享
err收藏
Service quality in multichannel fashion retailing: an exploratory study
errinformation technology
IF5.6
err2020-01-10
err22
errOAAI
errPatten, Elena; Ozuem, Wilson; Howell, Kerry
err分享
err收藏
The effects of online negative word-of-mouth on dissatisfied customers: A frustration-aggression perspective
errPSYCHOLOGY & MARKETING
IF9.1
err2020-01-09
err61
errOAAI
errAzemi, Yllka; Ozuem, Wilson; Howell, Kerry E.
err分享
err收藏
Brand switching and consumer identification with brands in the smartphones industry
errJOURNAL OF CONSUMER BEHAVIOUR
IF5.2
err2019-12-27
err22
errOAAI
errAppiah, Dominic; Ozuem, Wilson; Howell, Kerry E.; Lancaster, Geoff
err分享
err收藏
Building resistance to brand switching during disruptions in a competitive market
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2019-09-01
err19
errOAAI
errAppiah, Dominic; Howell, Kerry E.; Ozuem, Wilson; Lancaster, Geoff
err分享
err收藏
The impact of digital books on marketing communications
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2019-09-01
err6
errOAAI
errOzuem, Wilson; Howell, Kerry E.; Lancaster, Geoff
err分享
err收藏
A decision support system for strategic maintenance planning in offshore wind farms
errRENEWABLE ENERGY
IF9.1
err2016-12-01
err39
errOAAI
errLi, Xiaodong; Ouelhadj, Djamila; Song, Xiang; Jones, Dylan; Wall, Graham; Howell, Kerry E.; Igwe, Paul; Martin, Simon; Song, Dongping; Pertin, Emmanuel
err分享
err收藏
Functional and territorial jurisdictions: Regulating a globalized shipping industry
errJOURNAL OF TRANSPORT GEOGRAPHY
IF6.3
err2016-07-01
err5
errOAAI
errHowell, Kerry E.; Bhattacharya, Syamantak
err分享
err收藏
Knowledge generation and sharing in UK universities: A tale of two cultures?
errINTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
IF27
err2013-02-01
err126
PREAI
errHowell, Kerry E.; Annansingh, Fenio
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
D
Dylan Jones
H 指数: 39 · 论文数: 206
D
Dong‐Ping Song
H 指数: 36 · 论文数: 201
W
Wilson Ozuem
H 指数: 30 · 论文数: 167
P
Paul Agu Igwe
H 指数: 26 · 论文数: 111
D
Djamila Ouelhadj
H 指数: 26 · 论文数: 100
查看更多