Collaborating with service robots: enhancing work engagement and job outcomes与服务机器人协作:增强工作投入和工作结果Service Industries JournalIF7.42026-09-300PRE
Miracle in the evening: Explaining the boundary condition of consumer's self-control on purchase intention of near-expired productsJOURNAL OF RETAILING AND CONSUMER SERVICESIF13.12025-01-010PRE
Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job craftingJOURNAL OF RETAILING AND CONSUMER SERVICESIF13.12024-11-010PRE
Unlocking emotional labor: how organizational control systems shape frontline service employees' emotional labor释放情绪劳动: 组织控制系统如何塑造一线服务员工的情绪劳动JOURNAL OF SERVICE THEORY AND PRACTICEIF4.42024-09-060PRE
Knowledge workers' existential affirmation and innovativeness: a Kierkegaardian redescription of Druckereuropean management journalIF5.72021-01-013PRE