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Lu Zhang

michigan state university

23H指数
93论文数
2.2K被引数
收录论文 50
发表时间
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Virtual faces, real bonds: perceived autonomy and brand attitude in hospitality虚拟面孔，真实联结：感知自主性与品牌态度在酒店业
errInternational Journal of Contemporary Hospitality Management
IF9
err2025-12-12
err0
PREAI
errXiaoyun Zheng; Murong Miao; Lu Zhang; Jieyu Jade Shi
err分享
err收藏
Navigating the human-robot workplace: How robotic mental capability shapes employee collaborative intention导航人机工作场所：机器人心理能力如何塑造员工协作意图
errJournal of Business Research
IF9.8
err2025-11-20
err0
PREAI
errCanmian Liu; Xin Liu; Lu Zhang; Christy M.K. Cheung
err分享
err收藏
An eye for an eye: Exploring how human-robot service attributes affect customers' negative electronic word-of-mouth以眼还眼：探索人机服务属性如何影响顾客的负面电子口碑
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2025-05-01
err0
PREAI
errGuan, Xinhua; Zhang, Lu; Liu, Qiangqiang
err分享
err收藏
Pet influencer marketing appeal in hotel booking: Exploring the power of message appeal and boundary conditions宠物影响者营销在酒店预订中的吸引力：探索信息吸引力和边界条件
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2025-04-01
err0
PREAI
errWei, Wei; Zhang, Lu; Ying, Tianyu; Zheng, Yanyan
err分享
err收藏
Airline chatbot: examining the response of outcome- and process-focused individuals for customer service requests
errJOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY
IF6.9
err2025-03-01
err0
PREAI
errRathjens, Bobbie; Zhang, Lu; Cha, Jaemin
err分享
err收藏
Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization机器人让我感觉更像人类！探究员工与机器人互动如何减少工作场所非人化。
errTOURISM MANAGEMENT
IF12.4
err2025-02-25
err1
PREAI
errLiu, Xin; Zhang, Lu; Lin, Zhibin; Guan, Xinhua
err分享
err收藏
The impact of service robot compatibility on hospitality employee learning behaviors: a transformative learning perspective服务机器人兼容性对酒店员工学习行为的影响: 变革性学习视角
errJOURNAL OF HOSPITALITY MARKETING & MANAGEMENT
IF11
err2024-11-07
err0
PREAI
errGuan, Xinhua; Zheng, Yingchen; Zhang, Lu; Liu, Xin
err分享
err收藏
Attributes of pet-friendly hotels: What matters to consumers?
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2024-10-01
err0
PREAI
errZhang, Lu; McGinley, Sean; Mao, Zhenxing (Eddie); Liu, Xin
err分享
err收藏
What happens after the arrival of service robots? Investigating how robotic usage experience facilitates employees' exploitative and exploratory learning behaviors
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2024-10-01
err0
PREAI
errLiu, Xin; Zhang, Lu; Xie, Lishan; Guan, Xinhua
err分享
err收藏
Service robots in my workplace: effects of employee-service robot co-work experiences on psychological empowerment我的工作场所中的服务机器人: 员工-服务机器人共同工作经历对心理授权的影响
errJOURNAL OF HOSPITALITY MARKETING & MANAGEMENT
IF11
err2024-09-17
err2
PREAI
errLiu, Xin; Zhang, Lu; Zhu, Tengteng
err分享
err收藏
When Social Media Influencer Endorsement Backfires: Unpacking Fallout From Explicit Endorsements Across Brand Equity Levels当社交媒体影响者的背书适得其反时: 从品牌资产水平的明确背书中解包的后果
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2024-02-08
err5
PREAI
errRathjens, Bobbie; Wu, Aili; Zhang, Lu; Wei, Wei
err分享
err收藏
Analysis of the coupled and coordinated development of sports and tourism industries and the driving factors
errSCIENTIFIC REPORTS
IF3.9
err2023-10-04
err7
errOAAI
errCheng, Maoteng; Zhang, Lu; Li, Danyi
err分享
err收藏
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2023-09-26
err4
PREAI
errLin, Michael S.; Yeon, Jihwan; Zhang, Lu
err分享
err收藏
A Systematic Review of Contactless Technologies Research in Hospitality and Tourism During the COVID-PandemicCOVID大流行期间酒店和旅游业非接触式技术研究的系统综述
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2023-08-09
err7
PREAI
errRathjens, Bobbie; Gunden, Nefike; Zhang, Lu; Jain, Geetika; Law, Rob
err分享
err收藏
The impact of service robots on consumer response: Examining the roles of consumers' service expertise and technology expertise
errPSYCHOLOGY & MARKETING
IF9.1
err2023-07-28
err4
PREAI
errZheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da
err分享
err收藏
Attracting Gen Z workforce: the effects of organizational social media policy
errTOURISM REVIEW
IF7.9
err2023-07-24
err3
PREAI
errZhong, YunYing; Zhang, Lu; Wei, Wei; Chang, Jerry Cha-Jan
err分享
err收藏
Pet influencers on social media: The joint effect of message appeal and narrator社交媒体上的宠物影响者: 消息诉求和叙述者的共同作用
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2023-04-01
err12
PREAI
errZhang, Lu; Wei, Wei; Rathjens, Bobbie; Zheng, Yanyan
err分享
err收藏
Transformation of Consumer Expectations for Well-Being in Hospitality: A Systems Framework
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2022-12-13
err11
PREAI
errZhang, Lu; Wei, Wei; Yu, Heyao (Chandler); Sharma, Amit; Olson, Eric D.
err分享
err收藏
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval
errJOURNAL OF HOSPITALITY & TOURISM RESEARCH
IF5.3
err2022-12-13
err1
PREAI
errWei, Wei; Zhang, Lu; Rathjens, Bobbie; McGinley, Sean
err分享
err收藏
Rethinking value co-creation and loyalty in virtual travel communities: How and when they develop
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2022-11-01
err13
PREAI
errZhu, Tengteng; Zhang, Lu; Zeng, Chuhong; Liu, Xin
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
R
Rob Law
H 指数: 110 · 论文数: 1.1K
C
Christy M.K. Cheung
H 指数: 72 · 论文数: 291
F
Faizan Ali
H 指数: 51 · 论文数: 238
C
Cihan Çobanoğlu
H 指数: 43 · 论文数: 235
刘鑫 封面图
刘鑫 (Xin Liu)
H 指数: 42 · 论文数: 423
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