Michelle Willis - Publications, H-index & Citations

Michelle Willis

london metropolitan university, london, uk

11H指数

55论文数

633被引数

收录论文 11

发表时间

Thematic Analysis in an Artificial Intelligence-Driven Context: A Stage-by-Stage Process 人工智能驱动背景下的主题分析：一个分阶段的过程

International Journal of Qualitative Methods

IF3.8

2025-07-21

OAAI

Wilson Ozuem; Michelle Willis; Silvia Ranfagni; Fandi Omeish

Exploring the relationship between chatbots, service failure recovery and customer loyalty: A frustration-aggression perspective

PSYCHOLOGY & MARKETING

IF9.1

2024-06-06

OAAI

Ozuem, Wilson; Ranfagni, Silvia; Willis, Michelle; Salvietti, Giada; Howell, Kerry

Impaired extinction of cocaine seeking in HIV-infected mice is accompanied by peripheral and central immune dysregulation

COMMUNICATIONS BIOLOGY

IF5.1

2024-03-30

OAAI

Buck, Lauren A.; Xie, Qiaowei; Willis, Michelle; Side, Christine M.; Giacometti, Laura L.; Gaskill, Peter J.; Park, Kyewon; Shaheen, Farida; Guo, Lili; Gorantla, Santhi; Barker, Jacqueline M.

Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views

information technology

IF5.6

2023-07-20

OAAI

Ozuem, Wilson; Willis, Michelle; Ranfagni, Silvia; Howell, Kerry; Rovai, Serena

Examining user-generated content, service failure recovery and customer-brand relationships: an exploration through commitment-trust theory

INTERNET RESEARCH

IF6.8

2023-04-04

OAAI

Ozuem, Wilson; Willis, Michelle; Howell, Kerry; Ranfagni, Silvia; Rovai, Serena

Social Determinants, Risk Factors, and Needs: A New Paradigm for Medical Education

ACADEMIC MEDICINE

IF5.2

2022-02-23

OAAI

Muller, David; Hurtado, Alicia; Cunningham, Tara; Soriano, Rainier P.; Palermo, Ann-Gel S.; Hess, Leona; Willis, Michelle Sainte; Linkowski, Lauren; Forsyth, Beverly; Parkas, Valerie

Multilaboratory Collaborative Study of a Nontarget Data Acquisition for Target Analysis (nDATA) Workflow Using Liquid Chromatography-High-Resolution Accurate Mass Spectrometry for Pesticide Screening in Fruits and Vegetables

JOURNAL OF AGRICULTURAL AND FOOD CHEMISTRY

IF6.2

2021-10-28

PREAI

Wong, Jon W.; Wang, Jian; Chang, James S.; Chow, Willis; Carlson, Roland; Rajski, Lukasz; Fernandez-Alba, Amadeo R.; Self, Randy; Cooke, William K.; Lock, Christopher M.; Mercer, Gregory E.; Mastovska, Katerina; Schmitz, John; Vaclavik, Lukas; Li, Lingyun; Panawennage, Deepika; Pang, Guo-Fang; Zhou, Heng; Miao, Shui; Ho, Clare; Lam, Tony Chong-Ho; To, Yim-Bun Sze; Zomer, Paul; Hung, Yu-Ching; Lin, Shu-Wei; Liao, Chia-Ding; Culberson, Danny; Taylor, Tameka; Wu, Yuansheng; Yu, Dingyi; Lim, Poh Leong; Wu, Qiong; Schirle-Keller, Jean-Paul X.; Williams, Sheldon M.; Johnson, Yoko S.; Nason, Sara L.; Ammirata, Michael; Eitzer, Brian D.; Willis, Michelle; Wyatt, Shane; Kwon, SoYoung; Udawatte, Nayane; Priyasantha, Kandalama; Wan, Ping; Filigenzi, Michael S.; Bakota, Erica L.; Sumarah, Mark W.; Renaud, Justin B.; Parinet, Julien; Bire, Ronel; Hort, Vincent; Prakash, Shristi; Conway, Michael; Pyke, James S.; Yang, Dan-Hui Dorothy; Jia, Wei; Zhang, Kai; Hayward, Douglas G.

Exploring customers' responses to online service failure and recovery strategies during Covid-19 pandemic: An actor-network theory perspective

PSYCHOLOGY & MARKETING

IF9.1

2021-06-18

OAAI

Ozuem, Wilson; Ranfagni, Silvia; Willis, Michelle; Rovai, Serena; Howell, Kerry

Determinants of online brand communities' and millennials' characteristics: A social influence perspective

PSYCHOLOGY & MARKETING

IF9.1

2021-03-05

OAAI

Ozuem, Wilson; Willis, Michelle; Howell, Kerry; Lancaster, Geoff; Ng, Raye