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Woo Gon Kim

dedman college of hospitality

68H-index
270Paper Count
1.9WCitation Count
Published Papers 126
Publication Date
The ripple effects of customer orientation: Personal, vicarious, and temporal pathways to frontline employee well-being
err2026-10-15
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PREAI
errSiddeeq M. Shabazz; Gabriel Gazzoli; Jin Ho Jung; Todd Arnold; Alex Zablah; Woo Gon Kim; R. L. Fernando Garcia
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Leveraging machine learning to predict employee turnover in the service industry
err2026-08-03
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PREAI
errKavitha Haldorai; Woo Gon Kim; R.L. Fernando Garcia; Jun (Justin) Li
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Worth the Wait? The Effect of Comparative Framing on Tourists’ Waiting Intention
err2026-01-27
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errOAAI
errJun (Justin) Li; Shuaifang Liu; Yiyan Wang; Nuo Dong; Yingshan Guo; Woo Gon Kim; Qinglei Cai
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A health-oriented decision model of insect protein bars: Moderated by age and sensory appeal
err2025-05-31
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PREAI
errJinha Lee; Woo Gon Kim; Kavitha Haldorai; Christina Soyoung Song; M. Omar Parvez
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GenAI in hotel operations: ChatGPT adoption among front-office employees
err2025-05-10
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PREAI
errM. Omar Parvez; Kayode Kolawole Eluwole; Taiwo Temitope Lasisi; Woo Gon Kim
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A magical cruise journey: service robots for entertainment on board
err2025-03-01
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PREAI
errParvez, M. Omar; Rahimizhian, Sima; Alam, Mohammad Nurul; Irani, Foad; Kim, Woo Gon
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