George Skourtis - Publications, H-index & Citations

George Skourtis

, the american college of greece department of tourism hospitality and sports, school of business and economics , athens,

10H指数

25论文数

622被引数

收录论文 7

发表时间

Do switching costs buffer the effects of pre-recovery negative emotions on customers’ personal interaction with employees?切换成本能否缓冲恢复前负面情绪对顾客与员工个人互动的影响？

European Business Review

IF3.7

2025-05-01

PREAI

George Skourtis; Ioannis Assiouras; Jeff Joireman; Elif Karaosmanoglu

Exploring how interaction leads to value co-creation, value co-destruction, and value no-creation during service mega-disruptions 探索在服务大中断期间，交互如何导致价值共创、价值共毁和价值不创造

CURRENT ISSUES IN TOURISM

IF4.6

2023-09-30

OAAI

Assiouras, Ioannis; Vallstrom, Niklas; Skourtis, George; Buhalis, Dimitrios

Testing the relationship between value co-creation, perceived justice and guests' enjoyment

CURRENT ISSUES IN TOURISM

IF4.6

2022-02-02

OAAI

Assiouras, Ioannis; Skourtis, George; Giannopoulos, Antonios; Buhalis, Dimitrios; Karaosmanoglu, Elif

Destination branding and co-creation: a service ecosystem perspective

JOURNAL OF PRODUCT AND BRAND MANAGEMENT

IF5.7

2020-09-11

PREAI

Giannopoulos, Antonios; Piha, Lamprini; Skourtis, George

Does the Co-Creation of Service Recovery Create Value for Customers? The Underlying Mechanism of Motivation and the Role of Operant Resources

EUROPEAN MANAGEMENT REVIEW

IF2.8

2018-06-29

OAAI

Skourtis, George; Decaudin, Jean-Marc; Assiouras, Ioannis; Karaosmanoglu, Elif

Segmenting East Asian Tourists to Greece by Travel Motivation

asia pacific journal of ophthalmology

IF3.3

2014-11-17

PREAI

Assiouras, Ioannis; Skourtis, George; Koniordos, Michalis; Giannopoulos, Antonios A.

The impact of corporate social responsibility in food industry in product-harm crises 产品伤害危机中食品行业企业社会责任的影响

BRITISH FOOD JOURNAL

IF4.2

2013-01-18

PREAI

Assiouras, Ioannis; Ozgen, Ozge; Skourtis, George

研究方向