Sheryl E. Kimes - Publications, H-index & Citations

Sheryl E. Kimes

pennsylvania state university - university park

39H指数

128论文数

5.2K被引数

收录论文 8

发表时间

The Effect of Perceived Control on Consumer Responses to Service Encounter Pace: A Revenue Management Perspective

CORNELL HOSPITALITY QUARTERLY

IF3

2012-10-19

PREAI

Noone, Breffni M.; Wirtz, Jochen; Kimes, Sheryl E.

Only If It Is Convenient: Understanding How Convenience Influences Self-Service Technology Evaluation

JOURNAL OF SERVICE RESEARCH

IF8.6

2012-09-03

180

OAAI

Collier, Joel E.; Kimes, Sheryl E.

Consumers' Responses to Table Spacing in Restaurants 消费者对餐厅餐桌间距的反应

CORNELL HOSPITALITY QUARTERLY

IF3

2011-06-17

OAAI

Robson, Stephani K. A.; Kimes, Sheryl E.; Becker, Franklin D.; Evans, Gary W.

A framework for evaluating the customer wait experience

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2010-06-22

OAAI

McGuire, Kelly A.; Kimes, Sheryl E.; Lynn, Michael; Pullman, Madeline E.; Lloyd, Russell C.

Perceived service encounter pace and customer satisfaction An empirical study of restaurant experiences

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2009-08-07

PREAI

Noone, Breffni M.; Kimes, Sheryl E.; Mattila, Anna S.; Wirtz, Jochen

The moderating role of familiarity in fairness perceptions of revenue management pricing

JOURNAL OF SERVICE RESEARCH

IF8.6

2007-02-01

171

OAAI

Wirtz, Jochen; Kimes, Sheryl E.

An evaluation of heuristic methods for determining the best table mix in full-service restaurants

JOURNAL OF OPERATIONS MANAGEMENT

IF10.4

2004-12-16

OAAI

Kimes, SE; Thompson, GA

B2B sales force productivity: applications of revenue management strategies to sales management

INDUSTRIAL MARKETING MANAGEMENT

IF7.5

2003-10-01

PREAI

Siguaw, JA; Kimes, SE; Gassenheimer, JB

研究方向