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Bach Nguyen

alliance manchester business school

19H指数
69论文数
1.3K被引数
收录论文 25
发表时间
The role of empathy in providers’ online customer complaints management共情在服务提供者在线客户投诉管理中的作用
err2025-08-06
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PREAI
errHai-Anh Tran; Heiner Evanschitzky; Yany Grégoire; Bach Nguyen; Anders Gustafsson; Stephan Ludwig
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Expressions of customer rumination in online posts and firm responses
err2024-11-16
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errOAAI
errTran, Hai-Anh; Strizhakova, Yuliya; Nguyen, Bach; Johnson, Samuel G. B.
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See it, share it: what makes social media content viral in the higher education context? The power of positive affective content
err2024-05-17
err0
PREAI
errYang, Hsiao-Pei (Sophie); Chan, Tommy K. H.; Tran, Hai-Anh; Nguyen, Bach; Lin, Han
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Economic complexity and entrepreneurship density: A non-linear effect study
err2021-12-01
err22
PREAI
errNguyen, Canh Phuc; Nguyen, Bach; Tung, Bui Duy; Su, Thanh Dinh
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