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J

Jane Lockwood

City University of Hong Kong

12H指数
92论文数
598被引数
收录论文 8
发表时间
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What's going on in the chat flow? A move analysis of e-commerce customer service webchat exchange
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2021-01-01
err14
PREAI
errXu, Xiaoyu; Lockwood, Jane
err分享
err收藏
Affordances for language learning in a call centre
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2020-10-01
err4
PREAI
errWoydack, Johanna; Lockwood, Jane
err分享
err收藏
Scripts Are Beautiful: Managers' and Agents' Views of Script Use in Call Centers
errINTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION
IF3.1
err2017-11-06
err8
PREAI
errWoydack, Johanna; Lockwood, Jane
err分享
err收藏
An analysis of web-chat in an outsourced customer service account in the Philippines
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2017-07-01
err22
PREAI
errLockwood, Jane
err分享
err收藏
Understanding Each Other: Strategies for Accommodation in a Virtual Business Team Project Based in China
errINTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION
IF3.1
err2016-10-30
err7
PREAI
errLockwood, Jane; Song, Ying
err分享
err收藏
Developing an English for specific purpose curriculum for Asian call centres: How theory can inform practice
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2012-01-01
err27
PREAI
errLockwood, Jane
err分享
err收藏
I'd love to put someone in jail for this: An initial investigation of English in the business processing outsourcing (BPO) industry
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2007-01-01
err60
PREAI
errForey, Gail; Lockwood, Jane
err分享
err收藏
Writing business: Genres, media and discourses
errENGLISH FOR SPECIFIC PURPOSES
IF2.7
err2002-01-01
err0
PREAI
errLockwood, J
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
G
Gail Forey
H 指数: 17 · 论文数: 58
X
Xiaoyu Xu
H 指数: 7 · 论文数: 21
Y
Ying Song
H 指数: 7 · 论文数: 55
J
Johanna Woydack
H 指数: 6 · 论文数: 19
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