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Moving Service Research Forward

delete2021-08-14
delete16
delete
OA
AI
M
Ming‐Hui Huang *
E
Edward C. Malthouse
S
Stephanie Noble
M
Martin Wetzels
DOI：10.1177/10946705211040022delete
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摘要

摘要

En 中文
This editorial outlines the vision that the new Journal of Service Research editorial team has about moving service research forward, which requires more than just duplicating the service research of the past. We encourage authors to be forward-looking and futuristic in their orientation. In this way, JSR can help guide the service research of the future.
Keyword:
service research
artificial intelligence
sustainable service
human side of service
service platforms

期刊

Journal of Service Research 封面图
Journal of Service Research
IF:
8.6
论文数:
741
被引数:
7.6K

机构

N
National Taiwan University
学者数:
4.7W
论文数: 4.2W
被引数: 3.6W
University of Tennessee System 封面图
University of Tennessee System
学者数:
2.9W
论文数: 2.7W
被引数: 115
N
Northwestern University
学者数:
6.2W
论文数: 5.3W
被引数: 3.9K
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