Cláudio Hoffmann Sampaio

pontificia universidade catolica do rio grande do sul

23H指数

154论文数

2.3K被引数

收录论文 17

发表时间

Understanding students' technology acceptance behaviour: A meta-analytic study 理解学生技术接受行为：一项元分析研究

TECHNOLOGY IN SOCIETY

IF12.5

2025-06-01

PREAI

Santini, Fernando de Oliveira; Sampaio, Claudio Hoffmann; Rasul, Tareq; Ladeira, Wagner; Kar, Arpan Kumar; Perin, Marcelo Gattermann; Azhar, Mohd

The Robot-Human Paradox: A Meta-Analysis of Customer Service by Robots Versus Humans on Customer Experience 机器人-人类悖论: 机器人与人类在客户体验上的客户服务荟萃分析

JOURNAL OF CONSUMER BEHAVIOUR

IF5.2

2025-02-18

OAAI

Santini, Fernando de Oliveira; Lim, Weng Marc; Sampaio, Claudio Hoffmann; Rasul, Tareq; Ladeira, Wagner Junior; Thaichon, Park; Choudhury, Debdutta

Trust in the financial services context: a meta-analysis

INTERNATIONAL JOURNAL OF BANK MARKETING

IF6.9

2023-08-04

PREAI

Santini, Fernando de Oliveira; Eberle, Luciene; Ladeira, Wagner Junior; Milan, Gabriel Sperandio; Graciola, Ana Paula; Sampaio, Claudio Hoffmann

Satisfaction in sports: a meta-analytic study

MARKETING INTELLIGENCE & PLANNING

IF5.4

2020-09-23

PREAI

Santini, Fernando De Oliveira; Ladeira, Wagner Junior; Sampaio, Claudio Hoffmann; Fagundes, Andre Francisco Alcantara; Henz, Miriam Mariani

Customer engagement in social media: a framework and meta-analysis 社交媒体中的客户参与度: 一个框架和元分析

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2020-05-27

277

OAAI

Santini, Fernando de Oliveira; Ladeira, Wagner Junior; Pinto, Diego Costa; Herter, Marcia Maurer; Sampaio, Claudio Hoffmann; Babin, Barry J.

A meta-analytical study of technological acceptance in banking contexts

INTERNATIONAL JOURNAL OF BANK MARKETING

IF6.9

2019-05-07

PREAI

Santini, Fernando De Oliveira; Ladeira, Wagner Junior; Sampaio, Claudio Hoffmann; Perin, Marcelo Gattermann; Dolci, Pietro Cunha

Relations in Virtual Education: A study on the antecedents of loyalty

RIED-REVISTA IBEROAMERICANA DE EDUCACION A DISTANCIA

IF2.4

2019-01-02

OAAI

Curth, Marcelo; Sampaio, Claudio Hoffmann; Spolavori, Rafael

The brand experience extended model: a meta-analysis 品牌体验扩展模型的元分析

JOURNAL OF BRAND MANAGEMENT

IF4.1

2018-02-19

OAAI

Santini, Fernando de Oliveira; Junior Ladeira, Wagner; Sampaio, Claudio Hoffmann; Pinto, Diego Costa

Construal level and collaborative consumption: Anexploratory approach

INTERNATIONAL JOURNAL OF CONSUMER STUDIES

IF7.6

2018-01-18

PREAI

Sordi, Jefferson D.; Perin, Marcelo G.; Petrini, Maira de C.; Sampaio, Claudio H.

Tourists' perceived value and destination revisit intentions: The moderating effect of domain-specific innovativeness

INTERNATIONAL JOURNAL OF TOURISM RESEARCH

IF5.7

2018-01-05

PREAI

Santini, Fernando de Oliveira; Ladeira, Wagner Junior; Sampaio, Claudio Hoffmann

The moderating effect of managers' leadership behavior on salespeople's self-efficacy

JOURNAL OF RETAILING AND CONSUMER SERVICES

IF13.1

2018-01-01

PREAI

Vieira, Valter Afonso; Perin, Marcelo Gattermann; Sampaio, Claudio Hoffmann

Effects of belief in luck on the attractiveness of loyalty programmes

JOURNAL OF CONSUMER BEHAVIOUR

IF5.2

2017-11-19

PREAI

Ladeira, Wagner Junior; Santini, Fernando De Oliveira; Sampaio, Claudio Hoffmann; Boeira, Juan Pablo

Apps for mobile banking and customer satisfaction: a cross-cultural study

INTERNATIONAL JOURNAL OF BANK MARKETING

IF6.9

2017-10-02

PREAI

Sampaio, Claudio Hoffmann; Ladeira, Wagner Junior; Santini, Fernando De Oliveira

A meta-analysis of satisfaction in the banking sector

INTERNATIONAL JOURNAL OF BANK MARKETING

IF6.9

2016-09-05

PREAI

Ladeira, Wagner Junior; Santini, Fernando De Oliveira; Sampaio, Claudio Hoffmann; Perin, Marcelo Gattermann; Araujo, Clecio Falcao

The antecedents of export performance of Brazilian small and medium-sized enterprises (SMEs): The non-linear effects of customer orientation

INTERNATIONAL SMALL BUSINESS JOURNAL-RESEARCHING ENTREPRENEURSHIP

IF3.9

2016-07-28

OAAI

Lengler, Jorge F. B.; Sousa, Carlos M. P.; Perin, Marcelo Gattermann; Sampaio, Claudio Hoffmann; Martinez-Lopez, Francisco J.

A Meta-Analysis of the Antecedents and Consequences of Satisfaction in Tourism and Hospitality

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT

IF11

2016-01-25

PREAI

Ladeira, Wagner Junior; Santini, Fernando de Oliveira; Araujo, Clecio Falcao; Sampaio, Claudio Hoffmann

Marketing metrics: Insights from Brazilian managers

INDUSTRIAL MARKETING MANAGEMENT

IF7.5

2011-01-01

PREAI

Sampaio, Claudio Hoffmann; Simoes, Claudia; Perin, Marcelo Gattermann; Almeida, Alessandro

研究方向