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M

Mornay Roberts-Lombard

University of the Western Cape

25H指数
144论文数
1.9K被引数
收录论文 27
发表时间
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A nomological network of satisfaction indicators for B2B service providers in sales rolesB2B服务提供商在销售角色中的满意度指标法则网络
errBenchmarking-An International Journal
IF4.4
err2026-07-13
err0
PREAI
errRocio Rodriguez; Göran Svensson; Nils M. Høgevold; Mornay Roberts-Lombard; Jyh-Liang Guan; Ke Lin Chen
err分享
err收藏
Internal marketing, perceived value and satisfied employees in South African long-term insurance内部营销、感知价值与南非长期保险业的满意员工
errSouth African Journal of Business Management
IF1.2
err2026-01-13
err0
PREAI
errStorey, Kathleen; Lubbe, Isolde; Roberts-Lombard, Mornay
err分享
err收藏
Online grocery shopping e-service quality: A generational comparison
errSOUTH AFRICAN JOURNAL OF ECONOMIC AND MANAGEMENT SCIENCES
IF1.4
err2025-10-28
err0
PREAI
errCunningham, Nicole; Roberts-Lombard, Mornay; Mbeya, Steven
err分享
err收藏
Unlocking consumer behaviour: How satisfaction and/or delight, trust and perceived value drive behavioural intentions解锁消费者行为：满意度与/或愉悦感、信任和感知价值如何驱动行为意向
errSOUTH AFRICAN JOURNAL OF ECONOMIC AND MANAGEMENT SCIENCES
IF1.4
err2025-10-14
err0
errOAAI
errRoberts-Lombard, Mornay; Jaiyeoba, Olumide
err分享
err收藏
Strengthening the satisfaction-loyalty link: a study of mediating factors in the retail banking industry of South Africa
errEUROPEAN BUSINESS REVIEW
IF3.7
err2024-12-02
err0
PREAI
errRoberts-Lombard, Mornay; Pieterse, Vernon Albert; Gabriel, Lennet
err分享
err收藏
You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa
errJOURNAL OF ISLAMIC MARKETING
IF4.7
err2024-09-17
err0
PREAI
errRoberts-Lombard, Mornay; Petzer, Daniel Johannes
err分享
err收藏
Exploring the customer e-loyalty of millennials when purchasing footwear online in South Africa
errCOGENT BUSINESS & MANAGEMENT
IF2.9
err2024-07-31
err1
errOAAI
errBingwa, Siphamandla; De Meyer-Heydenrych, Christine Frances; Roberts-Lombard, Mornay
err分享
err收藏
The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships冲突和机会主义对B2B销售关系中满意度二元性的作用
errEUROPEAN BUSINESS REVIEW
IF3.7
err2024-02-20
err2
PREAI
errFerro-Sotto, Carlos; Padin, Carmen; Roberts-Lombard, Mornay; Svensson, Goran; Hogevold, Nils
err分享
err收藏
Proposing a sales performance motivational framework for B2B sellers in services firms
errEUROPEAN RESEARCH ON MANAGEMENT AND BUSINESS ECONOMICS
IF6.4
err2024-01-01
err2
errOAAI
errRodriguez, Rocio; Roberts-Lombard, Mornay; Hogevold, Nils M.; Svensson, Goran
err分享
err收藏
Apparel behavioural intentions of urban bottom-of-the-pyramid consumers: exploring the role of store atmospherics
errEUROPEAN BUSINESS REVIEW
IF3.7
err2023-10-13
err3
PREAI
errvan Niekerk, Bianca Maria; Roberts-Lombard, Mornay; Cunningham, Nicole
err分享
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A relationship marketing perspective on delight, its antecedents and outcomes in a banking context
errEUROPEAN BUSINESS REVIEW
IF3.7
err2023-02-20
err3
errOAAI
errSvotwa, Tendai Douglas; Makanyeza, Charles; Roberts-Lombard, Mornay; Jaiyeoba, Olumide Olasimbo
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Securing delight and loyalty in a market with low switching costs
errEUROPEAN BUSINESS REVIEW
IF3.7
err2022-06-10
err4
errOAAI
errMntande, Kebone Agnes; Stiehler-Mulder, Beate; Roberts-Lombard, Mornay
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err收藏
Organisational and environmental indicators of B2B sellers' sales performance in services firms服务公司B2B卖方销售业绩的组织和环境指标
errEUROPEAN BUSINESS REVIEW
IF3.7
err2022-04-20
err7
errOAAI
errRodriguez, Rocio; Roberts-Lombard, Mornay; Hogevold, Nils M.; Svensson, Goran
err分享
err收藏
Organisational and environmental indicators of B2B sales performance
errMARKETING INTELLIGENCE & PLANNING
IF5.4
err2021-08-31
err11
PREAI
errHogevold, Nils M.; Rodriguez, Rocio; Svensson, Goran; Roberts-Lombard, Mornay
err分享
err收藏
Investigating the relevance of the traditional marketing mix across different stages of change: Empirical evidence from household recycling
errJOURNAL OF SOCIAL MARKETING
IF2.6
err2021-07-16
err6
PREAI
errIssock, Paul Blaise Issock; Mpinganjira, Mercy; Roberts-Lombard, Mornay
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err收藏
Trying to recycle domestic waste and feelings of guilt: a moderated mediation model applied to South African households
errSUSTAINABLE PRODUCTION AND CONSUMPTION
IF9.6
err2021-07-01
err18
PREAI
errIssock, Paul Blaise Issock; Mpinganjira, Mercy; Roberts-Lombard, Mornay
err分享
err收藏
Relationship marketing: an S-O-R perspective emphasising the importance of trust in retail banking
errINTERNATIONAL JOURNAL OF BANK MARKETING
IF6.9
err2021-02-22
err17
errOAAI
errRoberts-Lombard, Mornay; Petzer, Daniel Johannes
err分享
err收藏
The interrelationship between internal marketing, employee perceived quality and customer satisfaction - a conventional banking perspective
errCOGENT BUSINESS & MANAGEMENT
IF2.9
err2021-01-18
err9
errOAAI
errde Bruin, Leigh; Roberts-Lombard, Mornay; de Meyer-Heydenrych, Christine
err分享
err收藏
Antecedents and postcedents of satisfaction in seller-business relationships: positive and negative alter egos
errEUROPEAN BUSINESS REVIEW
IF3.7
err2020-11-11
err6
PREAI
errHogevold, Nils; Svensson, Goran; Roberts-Lombard, Mornay
err分享
err收藏
Product involvement, WOM and eWOM in the fast food industry: A young adult perspective in an emerging African economy快餐业的产品参与，WOM和eWOM: 新兴非洲经济中的年轻人视角
errCOGENT BUSINESS & MANAGEMENT
IF2.9
err2020-09-15
err8
errOAAI
errLedikwe, Aobakwe; Stiehler-Mulder, B.; Roberts-Lombard, M.
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
G
Göran Svensson
H 指数: 54 · 论文数: 542
M
Mercy Mpinganjira
H 指数: 26 · 论文数: 117
D
Daniël J. Petzer
H 指数: 20 · 论文数: 93
N
Nils M. Høgevold
H 指数: 18 · 论文数: 94
C
Carlos Ferro‐Soto
H 指数: 18 · 论文数: 96
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