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D
Daniël J. Petzer
University of Reading
20
H指数
93
论文数
1.2K
被引数
0
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13
发表时间
发表时间
IF
被引数
Beyond handy: continued intention towards using same-day delivery shopping apps
超越便捷:持续使用当日送达购物应用的使用意向
International Journal of Retail & Distribution Management
IF
5.5
2026-02-13
0
PRE
AI
Nicole Cunningham; Daniel J. Petzer
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收藏
You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa
JOURNAL OF ISLAMIC MARKETING
IF
4.7
2024-09-17
0
PRE
AI
Roberts-Lombard, Mornay; Petzer, Daniel Johannes
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Factors promoting customer citizenship behaviours and the moderating role of self-monitoring: a study of ride-hailing services
EUROPEAN BUSINESS REVIEW
IF
3.7
2022-07-18
3
PRE
AI
Van Tonder, Estelle; Petzer, Daniel J.
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Examining the luxury apparel behavioural intentions of middle-class consumers: The case of the South African market
JOURNAL OF CONSUMER BEHAVIOUR
IF
5.2
2021-11-22
6
OA
AI
Cunningham, Nicole; Petzer, Daniel Johannes
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Marketing financial services in sub-Saharan Africa
INTERNATIONAL JOURNAL OF BANK MARKETING
IF
6.9
2021-06-08
3
OA
AI
van Tonder, Estelle; Petzer, Daniel Johannes; Farquhar, Jillian Dawes
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Relationship marketing: an S-O-R perspective emphasising the importance of trust in retail banking
INTERNATIONAL JOURNAL OF BANK MARKETING
IF
6.9
2021-02-22
17
OA
AI
Roberts-Lombard, Mornay; Petzer, Daniel Johannes
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Motivational factors, customer engagement and loyalty in the South African mobile instant messaging environment: Moderating effect of application usage
南非移动即时通讯环境中的动机因素,客户参与度和忠诚度: 应用程序使用的调节作用
EUROPEAN BUSINESS REVIEW
IF
3.7
2020-12-09
12
OA
AI
Kritzinger, Ronnie; Petzer, Daniel Johannes
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Affective commitment, service quality and selected sub-dimensions of customer citizenship behaviour: a study of ride-hailing services
TQM JOURNAL
IF
4.4
2020-12-04
12
PRE
AI
van Tonder, Estelle; Petzer, Daniel Johannes
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Perceived value, relationship quality and positive WOM intention in banking
INTERNATIONAL JOURNAL OF BANK MARKETING
IF
6.9
2018-09-06
41
PRE
AI
van Tonder, Estelle; Petzer, Daniel J.; van Vuuren, Naomi; De Beer, Leon T.
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Perspectives on other customers' roles in citizenship behaviour
INTERNATIONAL JOURNAL OF BANK MARKETING
IF
6.9
2018-04-03
16
OA
AI
van Tonder, Estelle; Petzer, Daniel Johannes
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The interrelationships between relationship marketing constructs and customer engagement dimensions
关系营销结构与客户参与度维度之间的相互关系
SERVICE INDUSTRIES JOURNAL
IF
7.4
2018-01-17
94
PRE
AI
van Tonder, Estelle; Petzer, Daniel Johannes
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Perceived justice, service satisfaction and behavior intentions following service recovery efforts in a South African retail banking context
INTERNATIONAL JOURNAL OF BANK MARKETING
IF
6.9
2017-04-03
23
PRE
AI
Petzer, Daniel J.; De Meyer-Heydenrych, Christine F.; Svensson, Goran
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Service receivers' negative emotions in airline and hospital service settings
JOURNAL OF SERVICES MARKETING
IF
4.5
2012-10-05
40
PRE
AI
Petzer, Daniel J.; De Meyer, Christine F.; Svari, Sander; Svensson, Goran
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研究方向
暂时未获取到该数据
合作学者
合作期刊
G
Göran Svensson
H 指数: 54 · 论文数: 542
L
Leon T. De Beer
H 指数: 29 · 论文数: 132
M
Mornay Roberts-Lombard
H 指数: 25 · 论文数: 144
J
Jillian Dawes Farquhar
H 指数: 19 · 论文数: 78
E
Estelle van Tonder
H 指数: 15 · 论文数: 58
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