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C

Carol L. Jones

University of Alabama

20H-index
82Paper Count
2.2KCitation Count
Published Papers 19
Publication Date
Don’t shoot the messenger: the impact of anthropomorphized chatbots and recommendations during a process service failure☆
err2026-01-17
err0
PREAI
errCarol L. Esmark Jones; Christian Barney Neuman; Brett Kazandjian; Joel Collier; Tyler Hancock
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The Ostrich effect: Feeling hidden amidst the ambient sound of human voices
err2022-12-01
err5
PREAI
errRingler, Christine; Jones, Carol L. Esmark; Stevens, Jennifer L.
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Ideally human-ish: How anthropomorphized do you have to be in shopper-facing retail technology?
err2022-12-01
err4
PREAI
errBarney, Christian; Hancock, Tyler; Jones, Carol L. Esmark; Kazandjian, Brett; Collier, Joel E.
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Title redacted: the impact of negative online review censorship
err2021-07-01
err7
PREAI
errStevens, Jennifer L.; Jones, Carol L. Esmark; Breazeale, Michael
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Tell it like it is: The effects of differing responses to negative online reviews
err2018-09-27
err41
errOAAI
errJones, Carol L. Esmark; Stevens, Jennifer L.; Breazeale, Michael; Spaid, Brian I.
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Appreciating Anonymity: An Exploration of Embarrassing Products and the Power of Blending In
err2018-06-01
err34
PREAI
errJones, Carol L. Esmark; Barney, Christian; Farmer, Adam
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Timeliness, transparency, and trust: A framework for managing online customer complaints
err2018-05-01
err89
PREAI
errStevens, Jennifer L.; Spaid, Brian I.; Breazeale, Michael; Jones, Carol L. Esmark
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Impact of slightly acidic electrolyzed water (SAEW) and ultrasound on microbial loads and quality of fresh fruits
err2015-03-01
err139
PREAI
errDing, Tian; Ge, Zhi; Shi, John; Xu, Yu-Ting; Jones, Carol L.; Liu, Dong-Hong
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Scenario optimization modeling approach for design and management of biomass-to-biorefinery supply chain system
err2013-12-01
err65
PREAI
errSharma, Bhavna; Ingalls, Ricki G.; Jones, Carol L.; Huhnke, Raymond L.; Khanchi, Amit
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An empirical model to predict infield thin layer drying rate of cut switchgrass
err2013-11-01
err13
PREAI
errKhanchi, A.; Jones, C. L.; Sharma, B.; Huhnke, R. L.; Weckler, P.; Maness, N. O.
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Effects of cellulose, hemicellulose and lignin on thermochemical conversion characteristics of the selected biomass
err2012-06-01
err300
PREAI
errPasangulapati, Vamsee; Ramachandriya, Karthikeyan D.; Kumar, Ajay; Wilkins, Mark R.; Jones, Carol L.; Huhnke, Raymond L.
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