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Leonard L. Berry

Icahn School of Medicine at Mount Sinai

78H-index
321Paper Count
11.0WCitation Count
Published Papers 65
Publication Date
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Purpose ignited: the transformative power of epiphanies in driving social profit orientation
errJournal of Service Management
IF7.9
err2025-12-11
err0
errOAAI
errTimothy Lee Keiningham; Tracey S. Danaher; Leonard L. Berry; Lerzan Aksoy; Tor Wallin Andreassen
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errSave
What Adult Medical Care Can Learn from Pediatrics: Creating Comfort, Connection, and Joy in the Hospital
errMAYO CLINIC PROCEEDINGS-INNOVATIONS QUALITY & OUTCOMES
IF0
err2025-10-01
err0
errOAAI
errHole, Michael K.; Letchuman, Sunjay; Gates, Jennifer; Berry, Leonard L.
errShare
errSave
Redefining the primary role of healthcare boards: to advance careful and kind care
errBMJ LEADER
IF0
err2025-09-01
err0
PREAI
errBerry, Leonard; Allwood, Dominique; Moroney, Sheila Delaney; Breslin, Maggie; Levy, Richard M.; Berwick, Donald M.; Montori, Victor M.
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errSave
The Value — and the Values — of Listening
errMayo Clinic Proceedings
IF6.7
err2025-07-28
err0
errOAAI
errLeonard L. Berry; Maureen Bisognano; Nana A.Y. Twum-Danso; Rana L.A. Awdish
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errSave
Never-Words: What Not to Say to Patients With Serious Illness
errMAYO CLINIC PROCEEDINGS
IF6.7
err2024-10-01
err1
PREAI
errAwdish, Rana Lee Adawi; Grafton, Gillian; Berry, Leonard L.
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errSave
Relative Value Units Belie Real Value
errCHEST
IF8.6
err2024-09-01
err0
PREAI
errAwdish, Rana Lee Adawi; Berry, Leonard L.; Bosslet, Gabriel T.
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errSave
Social Profit Orientation: Lessons from Organizations Committed to Building a Better World
errJOURNAL OF MARKETING
IF10.4
err2024-07-26
err0
PREAI
errBerry, Leonard L.; Danaher, Tracey S.; Keiningham, Timothy; Aksoy, Lerzan; Andreassen, Tor W.
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errSave
Shared decision making with breast cancer patients - does it work? Results of the cluster-randomized, multicenter DBCG RT SDM trial
errRADIOTHERAPY AND ONCOLOGY
IF5.3
err2024-04-01
err2
errOAAI
errSondergaard, Stine Rauff; Bechmann, Troels; Maae, Else; Nielsen, Anders W. Molby; Nielsen, Mette Holck; Moller, Mette; Timm, Signe; Lorenzen, Ebbe Laugaard; Berry, Leonard L.; Zachariae, Robert; Offersen, Birgitte Vrou; Steffensen, Karina Dahl
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errSave
Community Health Partners in Unexpected Places
errMAYO CLINIC PROCEEDINGS
IF6.7
err2023-12-01
err2
errOAAI
errHole, Michael K.; Letchuman, Sunjay; Chang, Allister; Berry, Leonard L.
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errSave
Reclaiming Healthcare's Healing Mission for a Sustainable Future
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-09-05
err3
errOAAI
errBerry, Leonard L.; Yadav, Manjit S.; Hole, Michael K.
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errSave
In Reply: Where Reshaping Communications in Healthcare Service Begins
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-08-12
err1
errOAAI
errBerry, Leonard L.; Danaher, Tracey S.; Moore, Sarah G.; Howard, Chuck; Attai, Deanna J.
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errSave
Improving How Clinicians Communicate With Patients: An Integrative Review and Framework
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-07-18
err7
errOAAI
errDanaher, Tracey S. S.; Berry, Leonard L. L.; Howard, Chuck; Moore, Sarah G. G.; Attai, Deanna J. J.
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errSave
Learning from the pioneering founders of the service research field
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2023-06-08
err9
PREAI
errBowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; Berry, Leonard L.; Bitner, Mary Jo; Brown, Stephen W.; Chase, Richard B.; Edvardsson, Bo; Gronroos, Christian; Parasuraman, A.; Schneider, Benjamin; Zeithaml, Valarie A.
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errSave
The High Stakes of Outsourcing in Health Care
errMAYO CLINIC PROCEEDINGS
IF6.7
err2021-11-01
err9
errOAAI
errBerry, Leonard L.; Letchuman, Sunjay; Ramani, Nandini; Barach, Paul
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errSave
Trust-Based Partnerships Are Essential - and Achievable - in Health Care Service
errMAYO CLINIC PROCEEDINGS
IF6.7
err2021-07-01
err8
errOAAI
errBerry, Leonard L.; Awdish, Rana L. A.; Letchuman, Sunjay; Steffensen, Karina Dahl
errShare
errSave
Health Care Organizations Should Be as Generous as Their Workers
errANNALS OF INTERNAL MEDICINE
IF15.2
err2021-01-01
err3
errOAAI
errBerry, Leonard L.; Awdish, Rana Lee Adawi
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errSave
When the Aims and the Ends of Health Care Misalign
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-11-25
err22
PREAI
errBerry, Leonard L.; Attai, Deanna J.; Scammon, Debra L.; Awdish, Rana Lee Adawi
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errSave
Designing connection into healthcare services
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-10-19
err4
PREAI
errBerry, Leonard L.
errShare
errSave
Service Safety in the Pandemic Age
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-07-29
err65
errOAAI
errBerry, Leonard L.; Danaher, Tracey S.; Aksoy, Lerzan; Keiningham, Timothy L.
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errSave
Customer support services' next horizon: a commentary
errEUROPEAN JOURNAL OF MARKETING
IF5.1
err2020-07-17
err3
PREAI
errBerry, Len
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errSave

Research Directions

No research directions
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