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Raffaele Filieri

Audencia Business School

53H-index
174Paper Count
1.4WCitation Count
Published Papers 80
Publication Date
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From intrusion to advantage: uncovering the mediating role of perceived benefit in consumers’ responses to in-game advertising
errInternational Journal of Advertising
IF5.9
err2026-06-18
err0
errOAAI
errLuca Matteo Zagni; Cristian Rizzo; Raffaele Filieri
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When service recovery promises meet bystander comments: a cross-cultural study of complaint responses
errElectronic Commerce Research
IF4.7
err2026-05-09
err0
errOAAI
errWolfgang J. Weitzl; Sanchayan Sengupta; Raffaele Filieri
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Anthropomorphic service robots in service failure: The roles of warmth, competence, and failure severity in shaping complaint intentions
errInternational Journal of Hospitality Management
IF8.3
err2026-02-24
err0
PREAI
errPeyman Ajdari; Fereshte Rasty; Raffaele Filieri
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Engagement with Social Media Sexual Health Communities: Motivations and Outcomes of Community Engagement by Consumers with Different Sexual Preferences
errJournal of Interactive Marketing
IF7.8
err2025-12-08
err0
PREAI
errHao Du; Raffaele Filieri; Saurabh Bhattacharya
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Engaging Customers, Embracing AI: How Suppliers Respond to Trade Tensions and Improve Performance
errJournal of Product Innovation Management
IF8
err2025-10-21
err0
errOAAI
errRaffaele Filieri; Wei Huang; Zhibin Lin; Qing Xia
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Generative AI and Human Advice: User Perceptions, Intentions, and Behavior Across Pre-visit and On-site Travel Stages
errJournal of Travel Research
IF7
err2025-10-08
err0
PREAI
errRoberta De Cicco; Barbara Francioni; Mauro Dini; Ilaria Curina; Raffaele Filieri; Marco Cioppi
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Why, where, and how generations from Baby Boomers to GenZ share eWOM: fresh insights from generational cohort theory
errTourism Recreation Research
IF2.6
err2025-08-13
err0
PREAI
errKristína Pompurová; Raffaele Filieri; Kristína Medeková
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The Impact of Danmaku Ritual Types on User Digital Engagement in Video-Based Social Media: The Moderating Role of Influencer Types and Domains
errPsychology & Marketing
IF9.1
err2025-07-24
err0
PREAI
errXuebing Dong; Biao Wang; Wenting Chu; Raffaele Filieri; Junyun Liao
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First Response Matters: The Impact of First Public Response to Social Media Complaints on Observers' Brand Attitude
errPsychology & Marketing
IF9.1
err2025-07-19
err0
PREAI
errJunyun Liao; Mengjun Liu; Shiyong Zheng; Raffaele Filieri; Xingyi Luo
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Emerging Sources, Formats, Channels, Devices, and Audiences in Modern eWOM Communications
errPsychology & Marketing
IF9.1
err2025-07-03
err0
errOAAI
errRaffaele Filieri; George Christodoulides; Juan Louis Nicolau
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Growth hacking capability: Conceptualization, survey instrument development, and empirical study of its impact on firm performance
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-07-01
err0
PREAI
errGupta, Manjul; Ghafoori, Arman; Kim, Eunyoung; Merhi, Mohammad I.; Filieri, Raffaele
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The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2025-05-09
err0
errOAAI
errD'Acunto, David; Filieri, Raffaele; Okumus, Fevzi
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Impact of virtual presence of others on social media service recovery evaluations: A cross-cultural perspective
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-03-01
err0
PREAI
errSengupta, Sanchayan; Rokonuzzaman, Md; Jaiswal, Anand Kumar; Filieri, Raffaele
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Gendered patterns in eWOM seeking and sharing
errJOURNAL OF MARKETING THEORY AND PRACTICE
IF5.3
err2025-02-07
err0
PREAI
errPompurova, Kristina; Filieri, Raffaele
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All words have consequences: Concrete versus abstract language in management response to hotel guest reviews
errTOURISM MANAGEMENT
IF12.4
err2025-02-01
err0
PREAI
errLi, Chunyu; Yu, Yiheng; Filieri, Raffaele; Cui, Geng
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Beyond Unidimensional Trust and User Roles: A Multidimensional Role-Based Approach to Trust
errJOURNAL OF TRAVEL RESEARCH
IF7
err2024-12-30
err0
PREAI
errSalgado, Stephane; Filieri, Raffaele; Chameroy, Fabienne
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Artificial intelligence adoption and revenue growth in European SMEs: synergies with IoT and big data analytics
errINTERNET RESEARCH
IF6.8
err2024-12-18
err0
PREAI
errArdito, Lorenzo; Filieri, Raffaele; Raguseo, Elisabetta; Vitari, Claudio
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The power of electronic Word of Mouth in inducing adoption of emerging technologies
errTECHNOLOGY IN SOCIETY
IF12.5
err2024-12-01
err0
PREAI
errMladenovic, Dusan; Bruni, Roberto; Filieri, Raffaele; Ismagilova, Elvira; Kalia, Prateek; Jirasek, Michal
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Perceived identity threat and brand advocacy responses to different types of brand-related attacks
errINTERNET RESEARCH
IF6.8
err2024-09-10
err0
PREAI
errLiao, Junyun; Chen, Jiawen; Hu, Yanghong; Filieri, Raffaele; Feng, Xiaoliang; Wang, Wei
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Towards the development of an explainable e-commerce fake review index: An attribute analytics approach
errEUROPEAN JOURNAL OF OPERATIONAL RESEARCH
IF6
err2024-09-01
err4
errOAAI
errDas, Ronnie; Ahmed, Wasim; Sharma, Kshitij; Hardey, Mariann; Dwivedi, Yogesh K.; Zhang, Ziqi; Apostolidis, Chrysostomos; Filieri, Raffaele
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Research Directions

No research directions
Co-authors
Cooperation Journals
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Yogesh K. Dwivedi
H-index: 149 · Papers: 950
D
Dimitrios Buhalis
H-index: 98 · Papers: 590
R
Russell W. Belk
H-index: 88 · Papers: 565
王伟 cover
王伟 (Wei Wang)
H-index: 86 · Papers: 1.4K
C
Carlos Flavián
H-index: 74 · Papers: 293
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