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D

Dieter Zapf

department of psychology

54H指数
143论文数
1.9W被引数
收录论文 35
发表时间
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Serving with masks: a comparative analysis of flight attendants' emotional labor between normal and COVID-19 times佩戴口罩服务：正常时期与新冠疫情期间空乘人员情绪劳动的对比分析
errSERVICE BUSINESS
IF4.1
err2025-03-23
err0
errOAAI
errAnna D. Winkler; Nina Pihan; Dieter Zapf; Marcel Kern
err分享
err收藏
The Effects of an Employee Assistance Program on Productivity at Work, Workability, Absenteeism, and Smartphone Measures of Heart Rate and Heart Rate Variability
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2024-08-01
err0
PREAI
errZieringer, Robert C.; Zapf, Dieter
err分享
err收藏
Effects of emotion-rule dissonance on emotional exhaustion and physiological health: A two-wave study
errAPPLIED PSYCHOLOGY-AN INTERNATIONAL REVIEW-PSYCHOLOGIE APPLIQUEE-REVUE INTERNATIONALE
IF4.3
err2023-07-06
err4
errOAAI
errWinkler, Anna D.; Zapf, Dieter; Kern, Marcel
err分享
err收藏
Does job crafting affect employee outcomes via job characteristics? A meta-analytic test of a key job crafting mechanism
errJOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY
IF3.5
err2023-06-24
err17
errOAAI
errHolman, David; Escaffi-Schwarz, Maximiliano; Vasquez, Cristian A.; Irmer, Julien P.; Zapf, Dieter
err分享
err收藏
Multilevel emotional exhaustion: psychosocial safety climate and workplace bullying as higher level contextual and individual explanatory factors
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2021-06-10
err13
PREAI
errEscartin, Jordi; Dollard, Maureen; Zapf, Dieter; Kozlowski, Steve W. J.
err分享
err收藏
Ready for Change? A Longitudinal Examination of Challenge Stressors in the Context of Organizational Change
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2021-06-01
err21
PREAI
errKern, Marcel; Zapf, Dieter
err分享
err收藏
Emotion work as a source of employee well- and ill-being: the moderating role of service interaction type情绪工作作为员工幸福感和幸福感的来源: 服务互动类型的调节作用
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2021-01-28
err17
errOAAI
errKern, Marcel; Trumpold, Kai; Zapf, Dieter
err分享
err收藏
Emotion Work: A Work Psychology Perspective
errANNUAL REVIEW OF ORGANIZATIONAL PSYCHOLOGY AND ORGANIZATIONAL BEHAVIOR
IF0
err2021-01-21
err50
errOAAI
errZapf, Dieter; Kern, Marcel; Tschan, Franziska; Holman, David; Semmer, Norbert K.
err分享
err收藏
Social Job Stressors can Foster Employee Well-Being: Introducing the Concept of Social Challenge Stressors (Aug, 10.1007/s10869-020-09702-7, 2020)
errJOURNAL OF BUSINESS AND PSYCHOLOGY
IF4.9
err2020-10-09
err1
errOAAI
errKern, Marcel; Heissler, Clara; Zapf, Dieter
err分享
err收藏
Social Job Stressors can Foster Employee Well-Being: Introducing the Concept of Social Challenge Stressors
errJOURNAL OF BUSINESS AND PSYCHOLOGY
IF4.9
err2020-08-05
err32
errOAAI
errKern, Marcel; Heissler, Clara; Zapf, Dieter
err分享
err收藏
Testing a Multidimensional Model of Emotional Labor, Emotional Abilities, and Exhaustion: A Multilevel, Multimethod Approach
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2020-02-01
err21
PREAI
errScherer, Sonja; Zapf, Dieter; Beitler, Lena A.; Trumpold, Kai
err分享
err收藏
Effectiveness and user acceptance of infotainment-lockouts: A driving simulator study
errTRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR
IF4.4
err2019-01-01
err8
errOAAI
errJung, Tirza; Kass, Christina; Zapf, Dieter; Hecht, Heiko
err分享
err收藏
Interpersonal conflict at work: Age and emotional competence differences in conflict management
errannual review of organizational psychology and organizational behavior
IF7.1
err2018-12-04
err30
PREAI
errBeitler, Lena A.; Scherer, Sonja; Zapf, Dieter
err分享
err收藏
Towards a conceptual and empirical differentiation between workplace bullying and interpersonal conflict
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2017-10-05
err58
errOAAI
errBaillien, Elfi; Escartin, Jordi; Gross, Claudia; Zapf, Dieter
err分享
err收藏
There is more than obeying display rules: Service employees' motives for emotion regulation in customer interactions
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2013-09-30
err51
PREAI
errvon Gilsa, Laura; Zapf, Dieter; Ohly, Sandra; Trumpold, Kai; Machowski, Sabine
err分享
err收藏
Customer stressors in service organizations: The impact of age on stress management and burnout
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2013-06-01
err58
PREAI
errJohnson, S. J.; Holdsworth, L.; Hoel, H.; Zapf, D.
err分享
err收藏
Task-Relationship-Self: A Framework for Understanding Service Encounter Behaviors
errPSYCHOLOGY & MARKETING
IF9.1
err2013-04-23
err15
errOAAI
errBradley, Graham L.; Sparks, Beverley A.; Zapf, Dieter; McColl-Kennedy, Janet R.; Jimmieson, Nerina L.
err分享
err收藏
Individual- and group-level effects of social identification on workplace bullying社会认同对工作场所欺凌的个人和群体水平的影响
errEUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY
IF3.4
err2013-04-01
err81
PREAI
errEscartin, Jordi; Ullrich, Johannes; Zapf, Dieter; Schlueter, Elmar; van Dick, Rolf
err分享
err收藏
Demand-Control-Person: Integrating the Demand-Control and Conservation of Resources Models to Test an Expanded Stressor-Strain Model
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2012-01-01
err69
PREAI
errRubino, Cristina; Perry, Sara Jansen; Milam, Alex C.; Spitzmueller, Christiane; Zapf, Dieter
err分享
err收藏
'Shared job strain': A new approach for assessing the validity of job stress measurements
errJOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY
IF3.5
err2011-08-17
err189
PREAI
errSemmer, N; Zapf, D; Greif, S
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
P
Paul E. Spector
H 指数: 107 · 论文数: 505
M
Michael Fresé
H 指数: 96 · 论文数: 594
R
Rolf van Dick
H 指数: 75 · 论文数: 422
M
Maureen F. Dollard
H 指数: 62 · 论文数: 334
S
Steve W. J. Kozlowski
H 指数: 61 · 论文数: 184
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