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W
Walfried M. Lassar
harvard university medical affiliates
21
H指数
60
论文数
5.3K
被引数
0
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12
发表时间
发表时间
IF
被引数
Disaster Preparedness Training Relevance for Organizational Response Effectiveness: A Healthcare Executive Perspective
灾难准备培训对组织响应有效性的相关性:医疗行政人员的视角
Journal of Healthcare Management
IF
2.1
2026-01-01
0
PRE
AI
Hertelendy, Attila J.; Richmond, John G.; Lassar, Walfried M.; Mitchell, Cheryl L.; Mayo, Michael A.; Vilendrer, Stacie; Devereaux, Asha; Burkle Jr, Frederick M.; Ullmann, Steve
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Customer engagement behaviors: The role of service convenience, fairness and quality
JOURNAL OF RETAILING AND CONSUMER SERVICES
IF
13.1
2018-09-01
186
PRE
AI
Roy, Sanjit Kumar; Shekhar, Vaibhav; Lassar, Walfried M.; Chen, Tom
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Customer engagement behavior in individualistic and collectivistic markets
个人主义和集体主义市场中的客户参与行为
JOURNAL OF BUSINESS RESEARCH
IF
9.8
2018-05-01
125
OA
AI
Roy, Sanjit Kumar; Balaji, M. S.; Soutar, Geoff; Lassar, Walfried M.; Roy, Rajat
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Language divergence in service encounters: Revisiting its influence on word-of-mouth
JOURNAL OF BUSINESS RESEARCH
IF
9.8
2017-03-01
29
PRE
AI
Balaji, M. S.; Roy, Sanjit Kumar; Lassar, Walfried M.
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Convenience and satisfaction: mediation of fairness and quality
SERVICE INDUSTRIES JOURNAL
IF
7.4
2016-05-27
47
PRE
AI
Roy, Sanjit Kumar; Lassar, Walfried M.; Shekhar, Vaibhav
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The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites A consumer perspective
EUROPEAN JOURNAL OF MARKETING
IF
5.1
2014-09-02
105
PRE
AI
Roy, Sanjit Kumar; Lassar, Walfried M.; Butaney, Gul T.
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A model of trust and compliance in franchise relationships
JOURNAL OF BUSINESS VENTURING
IF
8.9
2011-05-01
167
PRE
AI
Davies, Mark A. P.; Lassar, Walfried; Manolis, Chris; Prince, Melvin; Winsor, Robert D.
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Measuring Consumer Perceptions of Business Ethical Behavior in Two Muslim Countries
JOURNAL OF BUSINESS ETHICS
IF
6.7
2009-02-13
27
PRE
AI
Tsalikis, J.; Lassar, Walfried
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Sexual liberalism as a determinant of consumer response to sex in advertising
JOURNAL OF BUSINESS AND PSYCHOLOGY
IF
4.9
2000-01-01
46
PRE
AI
Mittal, B; Lassar, WM
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Consumer responses to the timing of product breakdowns in the presence of manufacturers' warranties
JOURNAL OF BUSINESS AND PSYCHOLOGY
IF
4.9
1999-01-01
5
PRE
AI
Lassar, WM; Grewal, D; Marmorstein, H
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Consumer affective reactions to product problems when the timing of warranty expiration varies
JOURNAL OF BUSINESS RESEARCH
IF
9.8
1998-07-01
25
OA
AI
Lassar, WM; Folkes, VS; Grewal, D; Costley, C
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The role of personalization in service encounters
JOURNAL OF RETAILING
IF
10.2
1996-03-01
265
PRE
AI
Mittal, B; Lassar, WM
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研究方向
暂时未获取到该数据
合作学者
合作期刊
D
Dhruv Grewal
H 指数: 100 · 论文数: 358
F
Frederick M. Burkle
H 指数: 54 · 论文数: 427
S
Sanjit Kumar Roy
H 指数: 42 · 论文数: 244
M
Melvin Prince
H 指数: 39 · 论文数: 142
B
Banwari Mittal
H 指数: 33 · 论文数: 71
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