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Y
Yolanda Polo
University of Zaragoza
17
H指数
44
论文数
1.3K
被引数
0
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10
发表时间
发表时间
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被引数
Unlocking the power of marketing: understanding the links between customer mindset metrics, behavior, and profitability
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF
10.1
2017-07-15
42
PRE
AI
Petersen, J. Andrew; Kumar, V.; Polo, Yolanda; Javier Sese, F.
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Does the Nature of the Interaction Matter? Understanding Customer Channel Choice for Purchases and Communications
JOURNAL OF SERVICE RESEARCH
IF
8.6
2016-04-21
30
PRE
AI
Polo, Yolanda; Sese, F. Javier
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Strengthening Customer Relationships: What Factors Influence Customers to Migrate to Contracts?
JOURNAL OF SERVICE RESEARCH
IF
8.6
2013-01-14
9
PRE
AI
Polo, Yolanda; Sese, F. Javier
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Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry
INFORMATION SYSTEMS RESEARCH
IF
5.1
2012-03-01
47
PRE
AI
Fuentelsaz, Lucio; Pablo Maicas, Juan; Polo, Yolanda
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The Effect of Pricing and Advertising on Customer Retention in a Liberalizing Market
JOURNAL OF INTERACTIVE MARKETING
IF
7.8
2011-11-01
24
PRE
AI
Polo, Yolanda; Javier Sese, F.; Verhoef, Peter C.
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Reducing the level of switching costs in mobile communications: The case of Mobile Number Portability
TELECOMMUNICATIONS POLICY
IF
6.4
2009-10-01
43
PRE
AI
Pablo Maicas, Juan; Polo, Yolanda; Javier Sese, F.
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The role of (personal) network effects and switching costs in determining mobile users' choice
(个人) 网络效应和转换成本在确定移动用户选择中的作用
JOURNAL OF INFORMATION TECHNOLOGY
IF
5.4
2009-06-01
43
PRE
AI
Pablo Maicas, Juan; Polo, Yolanda; Javier Sese, Francisco
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How to Make Switching Costly The Role of Marketing and Relationship Characteristics
JOURNAL OF SERVICE RESEARCH
IF
8.6
2009-05-05
59
PRE
AI
Polo, Yolanda; Javier Sese, F.
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The evolution of mobile communications in Europe: The transition from the second to the third generation
TELECOMMUNICATIONS POLICY
IF
6.4
2008-07-01
51
PRE
AI
Fuentelsaz, Lucio; Maicas, Juan Pablo; Polo, Yolanda
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Followers' entry timing: Evidence from the Spanish banking sector after deregulation
STRATEGIC MANAGEMENT JOURNAL
IF
7.2
2002-01-16
108
PRE
AI
Fuentelsaz, L; Gomez, J; Polo, Y
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研究方向
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合作学者
合作期刊
P
Peter C. Verhoef
H 指数: 73 · 论文数: 316
F
F. Javier Sesé
H 指数: 23 · 论文数: 78
J
Jaime Gómez
H 指数: 22 · 论文数: 154
J
J. Andrew Petersen
H 指数: 22 · 论文数: 70
L
Lucio Fuentelsaz
H 指数: 20 · 论文数: 108
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