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F

F. Javier Sesé

University of Zaragoza

23H指数
78论文数
2.2K被引数
收录论文 30
发表时间
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The role of customer experience dimensions in expanding customer–firm relationships: A customer expansion journey approach客户体验维度在扩展客户-企业关系中的作用：一种客户扩展旅程方法
errJournal of Retailing
IF10.2
err2025-05-19
err0
errOAAI
errLily (Xuehui) Gao; Iguácel Melero-Polo; F. Javier Sese
err分享
err收藏
Philanthropy scandals and regular donations: the role of email marketing communications
errhospitality marketing management
IF3
err2023-10-18
err1
PREAI
errMinguez, Ana; Sese, F. Javier
err分享
err收藏
The design of B2B customer references: A signaling theory perspective
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2022-10-15
err4
PREAI
errBoyd, D. Eric; Javier Sese, F.; Tillmanns, Sebastian
err分享
err收藏
Winning your customers' minds and hearts: Disentangling the effects of lock-in and affective customer experience on retention
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2022-10-06
err23
errOAAI
errGao, Lily (Xuehui); de Haan, Evert; Melero-Polo, Iguacel; Sese, F. Javier
err分享
err收藏
Quantifying the effect of status in a multi-tier loyalty program
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2022-07-01
err0
errOAAI
errViswanathan, Vijay; Koetterheinrich, Kim; Bijmolt, Tammo; Krafft, Manfred; Sese, F. Javier
err分享
err收藏
The Impact of Mobile App Adoption on Cross-buying: The Moderating Roles of Product Category Characteristics and Adoption Timing
errJOURNAL OF RETAILING
IF10.2
err2022-06-01
err14
PREAI
errLiu, Huan; Javier Sese, F.
err分享
err收藏
Periodic Versus Aggregate Donations: Leveraging Donation Frequencies to Cultivate the Regular Donor Portfolio
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2022-05-31
err4
errOAAI
errMinguez, Ana; Sese, F. Javier
err分享
err收藏
How does relationship length influence donation amount over time for regular members of nonprofit organizations - the moderating role of donation frequency
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2022-03-31
err3
PREAI
errMinguez, Ana; Sese, F. Javier
err分享
err收藏
Understanding the effectiveness of social influence appeals in charitable giving: the roles of affinity with the cause, and past giving behavior
errJOURNAL OF MARKETING THEORY AND PRACTICE
IF5.3
err2021-01-10
err9
PREAI
errMinguez, Ana; Sese, F. Javier
err分享
err收藏
Channel Habits and the Development of Successful Customer-Firm Relationships in Services
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-04-06
err18
errOAAI
errCambra-Fierro, Jesus; Melero-Polo, Iguacel; Patricio, Lia; Sese, F. Javier
err分享
err收藏
Multichannel integration along the customer journey: a systematic review and research agenda
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2019-08-12
err41
PREAI
errGao, Lily (Xuehui); Melero, Iguacel; Javier Sese, F.
err分享
err收藏
Customer Equity Drivers, Customer Experience Quality, and Customer Profitability in Banking Services: The Moderating Role of Social Influence
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2019-06-13
err48
errOAAI
errGao, Lily (Xuehui); Melero-Polo, Iguacel; Sese, F. Javier
err分享
err收藏
What drives consumers' active participation in the online channel? Customer equity, experience quality, and relationship proneness
errELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
IF6.3
err2019-05-01
err27
PREAI
errCambra-Fierro, Jesus; Gao, Lily Xuehui; Melero-Polo, Iguacel; Sese, F. Javier
err分享
err收藏
Customer value co-creation over the relationship life cycle
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2018-02-09
err58
PREAI
errCambra-Fierro, Jesus; Melero-Polo, Iguacel; Javier Sese, F.
err分享
err收藏
Social influence in the adoption of a B2B loyalty program: The role of elite status members
errINTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
IF7.5
err2017-12-01
err24
errOAAI
errViswanathan, Vijay; Sese, F. Javier; Krafft, Manfred
err分享
err收藏
Customer-Firm Interactions and the Path to Profitability: A Chain-of-Effects Model
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2017-11-09
err17
errOAAI
errCambra-Fierro, Jesus; Melero-Polo, Iguacel; Javier Sese, F.; van Doorn, Jenny
err分享
err收藏
Online customer-initiated contacts and the development of profitable relationships
errELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
IF6.3
err2017-11-01
err11
PREAI
errJesus, Cambra-Fierro; Melero, Iguacel; Javier Sese, F.
err分享
err收藏
Unlocking the power of marketing: understanding the links between customer mindset metrics, behavior, and profitability
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2017-07-15
err42
PREAI
errPetersen, J. Andrew; Kumar, V.; Polo, Yolanda; Javier Sese, F.
err分享
err收藏
Management for Sustainable Development and Its Impact on Firm Value in the SME Context: Does Size Matter?
errBUSINESS STRATEGY AND THE ENVIRONMENT
IF13.3
err2017-05-02
err89
PREAI
errEugenia Lopez-Perez, M.; Melero, Iguacel; Javier Sese, F.
err分享
err收藏
Does the Nature of the Interaction Matter? Understanding Customer Channel Choice for Purchases and Communications
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2016-04-21
err30
PREAI
errPolo, Yolanda; Sese, F. Javier
err分享
err收藏

研究方向

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合作学者
合作期刊
P
Peter C. Verhoef
H 指数: 73 · 论文数: 316
T
Tammo H.A. Bijmolt
H 指数: 50 · 论文数: 222
W
Wagner A. Kamakura
H 指数: 46 · 论文数: 223
J
Jesús Cambra‐Fierro
H 指数: 33 · 论文数: 118
I
Isabel Buil
H 指数: 33 · 论文数: 94
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