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C

Carlos Flavián

University of Zaragoza

74H指数
293论文数
2.6W被引数
收录论文 78
发表时间
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When AI Fails: The Impacts of Hallucinations and Service Errors on Customer Loyalty and Word of Mouth当AI失败时：幻觉和服务错误对客户忠诚度和口碑的影响
errJournal of Travel Research
IF7
err2026-06-15
err0
PREAI
errDaniel Belanche; Luis V. Casaló; Carlos Flavián
err分享
err收藏
Augmented reality experiences: Consumer-centered augmented reality framework and research agenda增强现实体验: 以消费者为中心的增强现实框架和研究议程
errPSYCHOLOGY & MARKETING
IF9.1
err2024-10-21
err0
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
How immersive technologies are redefining the customer journey. Guest editorial
errinternational journal of hospitality management
IF9
err2024-10-14
err1
PREAI
errFlavian, Carlos; Tussyadiah, Iis P.; Orus, Carlos
err分享
err收藏
Avatar creation in the metaverse: A focus on event expectationsmetaverse中的化身创建: 关注事件期望
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2024-07-01
err5
errOAAI
errBarta, Sergio; Ibanez-Sanchez, Sergio; Orus, Carlos; Flavian, Carlos
err分享
err收藏
The dark side of the metaverse: The role of gamification in event virtualization
errINTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
IF27
err2024-04-01
err17
errOAAI
errFlavian, Carlos; Ibanez-Sanchez, Sergio; Orus, Carlos; Barta, Sergio
err分享
err收藏
Automated social presence in AI: Avoiding consumer psychological tensions to improve service value人工智能中的自动化社交存在: 避免消费者心理紧张，提高服务价值
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2024-03-01
err8
errOAAI
errFlavian, Carlos; Belk, Russell W.; Belanche, Daniel; Casalo, Luis, V
err分享
err收藏
The dark side of artificial intelligence in services服务领域人工智能的阴暗面
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2024-01-30
err20
errOAAI
errBelanche, Daniel; Belk, Russell W.; Casalo, Luis V.; Flavian, Carlos
err分享
err收藏
Guest editorial: Collaborating and sharing with AI: a research agenda
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2024-01-02
err2
errOAAI
errSajtos, Laszlo; Wang, Shasha; Roy, Sanjit; Flavian, Carlos
err分享
err收藏
So what if ChatGPT wrote it? Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy如果ChatGPT写了呢？多学科视角的机遇，挑战和生成会话AI对研究，实践和政策的影响
errINTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
IF27
err2023-08-01
err1.0K
errOAAI
errDwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Koohang, Alex; Raghavan, Vishnupriya; Ahuja, Manju; Albanna, Hanaa; Albashrawi, Mousa Ahmad; Al-Busaidi, Adil S.; Balakrishnan, Janarthanan; Barlette, Yves; Basu, Sriparna; Bose, Indranil; Brooks, Laurence; Buhalis, Dimitrios; Carter, Lemuria; Chowdhury, Soumyadeb; Crick, Tom; Cunningham, Scott W.; Davies, Gareth H.; Davison, Robert M.; De, Rahul; Dennehy, Denis; Duan, Yanqing; Dubey, Rameshwar; Dwivedi, Rohita; Edwards, John S.; Flavian, Carlos; Gauld, Robin; Grover, Varun; Hu, Mei-Chih; Janssen, Marijn; Jones, Paul; Junglas, Iris; Khorana, Sangeeta; Kraus, Sascha; Larsen, Kai R.; Latreille, Paul; Laumer, Sven; Malik, F. Tegwen; Mardani, Abbas; Mariani, Marcello; Mithas, Sunil; Mogaji, Emmanuel; Nord, Jeretta Horn; O'Connor, Siobhan; Okumus, Fevzi; Pagani, Margherita; Pandey, Neeraj; Papagiannidis, Savvas; Pappas, Ilias O.; Pathak, Nishith; Pries-Heje, Jan; Raman, Ramakrishnan; Rana, Nripendra P.; Rehm, Sven-Volker; Ribeiro-Navarrete, Samuel; Richter, Alexander; Rowe, Frantz; Sarker, Suprateek; Stahl, Bernd Carsten; Tiwari, Manoj Kumar; van der Aalst, Wil; Venkatesh, Viswanath; Viglia, Giampaolo; Wade, Michael; Walton, Paul; Wirtz, Jochen; Wright, Ryan
err分享
err收藏
The double side of flow in regret and product returns: Maximizers versus satisficers
errINTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
IF27
err2023-08-01
err14
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
Consequences of consumer regret with online shopping
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2023-07-01
err19
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
Telepresence in live-stream shopping: An experimental study comparing Instagram and the metaverse直播购物中的远程呈现: 一项比较Instagram和metaverse的实验研究
errELECTRONIC MARKETS
IF6.8
err2023-06-13
err38
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
An interdisciplinary Co-authorship networking perspective on AR and human behavior: Taking stock and moving ahead
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2023-06-01
err12
errOAAI
errHeller, Jonas; Mahr, Dominik; de Ruyter, Ko; Schaap, Eric; Hilken, Tim; Keeling, Debbie I.; Chylinski, Mathew; Flavi, Carlos; Jung, Timothy; Rauschnabel, Philipp A.
err分享
err收藏
How Augmented Reality Increases Engagement Through Its Impact on Risk and the Decision Process增强现实如何通过其对风险和决策过程的影响来提高参与度
errCYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING
IF3.9
err2023-03-01
err17
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
Using augmented reality to reduce cognitive dissonance and increase purchase intention使用增强现实减少认知失调并增加购买意愿
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2023-03-01
err46
errOAAI
errBarta, Sergio; Gurrea, Raquel; Flavian, Carlos
err分享
err收藏
Metaverse marketing: How the metaverse will shape the future of consumer research and practiceMetaverse营销: metaverse将如何塑造消费者研究和实践的未来
errPSYCHOLOGY & MARKETING
IF9.1
err2022-12-16
err280
errOAAI
errDwivedi, Yogesh K.; Hughes, Laurie; Wang, Yichuan; Alalwan, Ali A.; Ahn, Sun J. (Grace); Balakrishnan, Janarthanan; Barta, Sergio; Belk, Russell; Buhalis, Dimitrios; Dutot, Vincent; Felix, Reto; Filieri, Raffaele; Flavian, Carlos; Gustafsson, Anders; Hinsch, Chris; Hollensen, Svend; Jain, Varsha; Kim, Jooyoung; Krishen, Anjala S.; Lartey, Jared O.; Pandey, Neeraj; Ribeiro-Navarrete, Samuel; Raman, Ramakrishnan; Rauschnabel, Philipp A.; Sharma, Amalesh; Sigala, Marianna; Veloutsou, Cleopatra; Wirtz, Jochen
err分享
err收藏
Effects of voice assistant recommendations on consumer behavior
errPSYCHOLOGY & MARKETING
IF9.1
err2022-11-30
err31
errOAAI
errFlavian, Carlos; Akdim, Khaoula; Casalo, Luis V.
err分享
err收藏
How Smart Should a Service Robot Be?
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2022-06-24
err67
errOAAI
errSchepers, Jeroen; Belanche, Daniel; Casalo, Luis, V; Flavian, Carlos
err分享
err收藏
Virtual teams are here to stay: How personality traits, virtuality and leader gender impact trust in the leader and team commitment
errEUROPEAN RESEARCH ON MANAGEMENT AND BUSINESS ECONOMICS
IF6.4
err2022-05-01
err15
errOAAI
errFlavian, Carlos; Guinaliu, Miguel; Jordan, Pau
err分享
err收藏
The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2022-05-01
err140
errOAAI
errAkdim, Khaoula; Casalo, Luis, V; Flavian, Carlos
err分享
err收藏

研究方向

暂无研究方向
合作学者
合作期刊
Y
Yogesh K. Dwivedi
H 指数: 149 · 论文数: 950
R
Richard P. Bagozzi
H 指数: 122 · 论文数: 518
D
Dimitrios Buhalis
H 指数: 98 · 论文数: 590
N
Nripendra P. Rana
H 指数: 93 · 论文数: 424
R
Russell W. Belk
H 指数: 88 · 论文数: 565
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