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T

Tomas Falk

Aalto University

18H指数
74论文数
2.9K被引数
收录论文 14
发表时间
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Appetite for distraction? A systematic literature review on customer smartphone distraction
errINTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
IF27
err2023-11-01
err4
errOAAI
errTaylor, Alex; Hook, Margurite; Carlson, Jamie; Gudergan, Siggi; Falk, Tomas
err分享
err收藏
How customer knowledge affects exploration: Generating, guiding, and gatekeeping
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2021-04-01
err4
errOAAI
errSihvonen, Antti; Luoma, Jukka; Falk, Tomas
err分享
err收藏
Customer journey analyses in digital media: exploring the impact of cross-media exposure on customers' purchase decisions
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-05-04
err21
errOAAI
errKlein, Jan F.; Zhang, Yuchi; Falk, Tomas; Aspara, Jaakko; Luo, Xueming
err分享
err收藏
What Gets Measured Gets Done: Can Self-Tracking Technologies Enhance Advice Compliance?
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-02-13
err22
errOAAI
errWittkowski, Kristina; Klein, Jan F.; Falk, Tomas; Schepers, Jeroen J. L.; Aspara, Jaakko; Bergner, Kai N.
err分享
err收藏
Big splash, no waves? Cognitive mechanisms driving incumbent firms' responses to low-price market entry strategies
errSTRATEGIC MANAGEMENT JOURNAL
IF7.2
err2018-01-30
err24
PREAI
errLuoma, Jukka; Falk, Tomas; Totzek, Dirk; Tikkanen, Henrikki; Mrozek, Alexander
err分享
err收藏
Relational Price Discounts: Consumers' Metacognitions and Nonlinear Effects of Initial Discounts on Customer Retention
errJOURNAL OF MARKETING
IF10.4
err2018-01-01
err23
errOAAI
errOlivares, M. J. del Rio; Wittkowski, Kristina; Aspara, Jaakko; Falk, Tomas; Mattila, Pekka
err分享
err收藏
To earn is not enough: A means-end analysis to uncover peer-providers' participation motives in peer-to-peer carsharing
errTECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
IF13.3
err2017-12-01
err116
PREAI
errWilhelms, Mark -Philipp; Henkel, Sven; Falk, Tomas
err分享
err收藏
Channels in the Mirror: An Alignable Model for Assessing Customer Satisfaction in Concurrent Channel Systems
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2015-06-22
err16
PREAI
errHammerschmidt, Maik; Falk, Tomas; Weijters, Bert
err分享
err收藏
The dark side of customer co-creation: exploring the consequences of failed co-created services
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2014-05-14
err254
PREAI
errHeidenreich, Sven; Wittkowski, Kristina; Handrich, Matthias; Falk, Tomas
err分享
err收藏
Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When Shaping Frontline Employee Behavior?
errJOURNAL OF MARKETING
IF10.4
err2012-11-01
err98
errOAAI
errSchepers, Jeroen; Falk, Tomas; de Ruyter, Ko; de Jong, Ad; Hammerschmidt, Maik
err分享
err收藏
Measuring and Improving the Performance of Health Service Networks
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2012-04-27
err15
errOAAI
errHammerschmidt, Maik; Falk, Tomas; Staat, Matthias
err分享
err收藏
The service quality-satisfaction link revisited: exploring asymmetries and dynamics
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2009-07-30
err122
errOAAI
errFalk, Tomas; Hammerschmidt, Maik; Schepers, Jeroen J. L.
err分享
err收藏
Identifying cross-channel dissynergies for multichannel service providers
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2007-11-01
err171
errOAAI
errFalk, Tomas; Schepers, Jeroen; Hammerschmidt, Maik; Bauer, Hans H.
err分享
err收藏
Determinants and outcomes of customers' use of self-service technology in a retail setting
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2007-08-01
err272
PREAI
errWeijters, Bert; Rangarajan, Devarajan; Falk, Tomas; Schillewaert, Niels
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
Xueming Luo 封面图
Xueming Luo (Xueming Luo)
H 指数: 53 · 论文数: 204
K
Ko de Ruyter
H 指数: 46 · 论文数: 131
H
Henrikki Tikkanen
H 指数: 33 · 论文数: 202
A
Ad de Jong
H 指数: 32 · 论文数: 99
S
Sven Heidenreich
H 指数: 31 · 论文数: 116
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