Xuan Lorna Wang - Publications, H-index & Citations

Xuan Lorna Wang

University of Surrey

12H指数

48论文数

672被引数

收录论文 16

发表时间

Reconceptualising crisis leadership in hospitality: A cyclical model of foresight, action, and learning 重新概念化酒店业危机领导力：一种前瞻、行动与学习的循环模型

International Journal of Hospitality Management

IF8.3

2026-05-21

PREAI

Youlan Li; Xuan Lorna Wang; Manuel Alector Ribeiro

How does the cuteness of persuasive communication about sustainable tourism shape tourists' environmentally responsible behavioral intentions?说服性沟通中可持续旅游的可爱程度如何塑造游客的环境责任行为意向？

JOURNAL OF SUSTAINABLE TOURISM

IF7.8

2025-03-24

PREAI

Xing’an Xu; Shijia Wang; Juan Liu; Xuan Lorna Wang; Nigel Morgan

Exploring the Value Co-creation Mechanism in Online Travel Communities: Value Co-creators, Engagement Activities, and Interactions 探索在线旅游社区中的价值共创机制：价值共创者、参与活动和互动

JOURNAL OF TRAVEL RESEARCH

IF7

2025-03-24

PREAI

Xiaoyi Xu; Xuan Lorna Wang; Bora Kim

Tourists' Online Information Search Behavior: Combined User-Generated and Marketer-Generated Content in Restaurant Decision Making

JOURNAL OF TRAVEL RESEARCH

IF7

2023-08-31

PREAI

Uthaisar, Songphon; Eves, Anita; Wang, Xuan Lorna

Understanding tourists' consumption emotions in street food experiences

JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT

IF7.8

2023-03-01

PREAI

Pham, Linh Le Dieu; Eves, Anita; Wang, Xuan Lorna

The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being 顾客间互动对老年消费者满意度和社会幸福感的影响

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

IF8.3

2019-04-01

OAAI

Altinay, Levent; Song, Haiyan; Madanoglu, Melih; Wang, Xuan Lorna

The influence of social interactions on senior customers' experiences and loneliness 社会互动对高级顾客体验和孤独感的影响

international journal of hospitality management

IF9

2018-09-10

OAAI

Song, Haiyan; Altinay, Levent; Sun, Ning; Wang, Xuan Lorna

Why is a change of company pricing policy so hard to implement?

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

IF8.3

2018-01-01

OAAI

van der Rest, Jean-Pierre; Roper, Angela; Wang, Xuan Lorna

Soundscape and its influence on tourist satisfaction

SERVICE INDUSTRIES JOURNAL

IF7.4

2017-10-11

PREAI

Liu, Aili; Wang, Xuan Lorna; Liu, Fucheng; Yao, Changhong; Deng, Zhiyong

Opportunity identification and evaluation in franchisee business start-ups

JOURNAL OF SERVICE THEORY AND PRACTICE

IF4.4

2016-11-14

OAAI

Brookes, Maureen; Altinay, Levent; Wang, Xuan Lorna; Yeung, Ruth

INTRODUCTION

JOURNAL OF TRAVEL & TOURISM MARKETING

IF9

2015-10-09

OAAI

Legoherel, Patrick; Schwartz, Zvi; Heo, Cindy Yoonjoung; Wang, Xuan Lorna

REVENUE MANAGEMENT: PROGRESS, CHALLENGES, AND RESEARCH PROSPECTS

JOURNAL OF TRAVEL & TOURISM MARKETING

IF9

2015-08-21

OAAI

Wang, Xuan Lorna; Heo, Cindy Yoonjoung; Schwartz, Zvi; Legoherel, Patrick; Specklin, Frederic

A framework for key account management and revenue management integration

INDUSTRIAL MARKETING MANAGEMENT

IF7.5

2014-10-01

OAAI

Wang, Xuan Lorna; Brennan, Ross

Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management 关系或收入: 客户关系管理与酒店收入管理之间的潜在管理冲突

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

IF8.3

2012-09-01

PREAI

Wang, Xuan Lorna

The impact of revenue management on hotel key account relationship development 收益管理对酒店关键客户关系发展的影响

international journal of hospitality management

IF9

2012-04-13

PREAI

Wang, Xuan Lorna

Revenue management: the impact on business-to-business relationships

JOURNAL OF SERVICES MARKETING

IF4.5

2009-02-20

PREAI

Wang, Xuan Lorna; Bowie, Dauid

研究方向