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Sanjit Kumar Roy

edith cowan university

42H-index
244Paper Count
6.8KCitation Count
Published Papers 81
Publication Date
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Customers’ disposition towards loyalty program engagement
errEuropean Journal of Marketing
IF5.1
err2026-08-26
err0
PREAI
errStephen Skinner; Saalem Sadeque; Gaganpreet Singh; Sanjit K. Roy; Mohammed Quaddus
errShare
errSave
Firms’ DARQ readiness and marketing implications: a systematic literature review
errEuropean Journal of Marketing
IF5.1
err2026-03-04
err0
errOAAI
errAli N. Tehrani; Sanjit K. Roy; Richard L. Gruner
errShare
errSave
Determinants of customers’ variety seeking intentions on mobile food ordering applications
errJournal of Strategic Marketing
IF3.1
err2025-08-20
err0
errOAAI
errChandrasekaran Padmavathy; Seon Jeong Ally Lee; Murugan Pattusamy; Sanjit K. Roy
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errSave
Enhancing phygital customer experience through generative AI: a social listening method for strategic retail decision-making
errJournal of Strategic Marketing
IF3.1
err2025-07-29
err0
errOAAI
errZahra Dahish; Shah J Miah; Ameet Pandit; Sanjit K. Roy
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errSave
Trust and FinTech: A review and research agenda
errElectronic Markets
IF6.8
err2025-07-04
err0
errOAAI
errJames F. Devlin; Sanjit K. Roy; Harjit Sekhon; S M A Moin; Mehmet Sahiner
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errSave
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”
errDecision Support Systems
IF6.8
err2025-06-24
err0
PREAI
errArslan Rafi; Sanjit K. Roy; Mohsin Abdur Rehman; Muhammad Junaid Shahid Hasni
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errSave
Unveiling the Charisma of Artificial Intelligence: How Voice Assistants Captivate Users and Emotionally Influence User Experience
errPsychology & Marketing
IF9.1
err2025-05-21
err0
errOAAI
errBibaswan Basu; Sanjit K. Roy; Chrysostomos Apostolidis
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errSave
Ai-capable relationship marketing: Shaping the future of customer relationships
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-04-01
err0
errOAAI
errRoy, Sanjit K.; Tehrani, Ali N.; Pandit, Ameet; Ray, Subhasis
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errSave
Optimizing fitness app features for enhanced user loyalty: a multi-study analysis
errMARKETING INTELLIGENCE & PLANNING
IF5.4
err2025-04-01
err0
PREAI
errRoy, Souvik; Kesharwani, Ankit; Roy, Sanjit K.; Bolar, Kartikeya
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errSave
Impact of multidimensional presence on user well-being in metaverse communities
errDECISION SUPPORT SYSTEMS
IF6.8
err2025-02-01
err1
errOAAI
errRafi, Arslan; Roy, Sanjit K.; Rehman, Mohsin Abdur; Hasni, Muhammad Junaid Shahid
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errSave
Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing
errTECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
IF13.3
err2025-01-01
err0
errOAAI
errSingh, Gaganpreet; Roy, Sanjit K.; Apostolidis, Chrysostomos; Quaddus, Mohammed; Sadeque, Saalem
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errSave
Multi-Technological Solutions for In-Store Smart Retailing
errJOURNAL OF CONSUMER BEHAVIOUR
IF5.2
err2024-12-23
err0
PREAI
errQiu, Xinxin; Roy, Sanjit K.; Singh, Gaganpreet; Gruner, Richard L.
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errSave
Do you love traveling to the beach or mountain? Predicting personality traits and choice behaviour
errJOURNAL OF STRATEGIC MARKETING
IF3.1
err2024-11-12
err0
PREAI
errRoy, Sanjit K.; Tsao, Hsiu-Yuan; Lin, Ching-Chang; Singh, Gaganpreet; Lo, Hui-Yi
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errSave
Patient-derived pancreatic tumor organoids as a tool to evaluate cancer stem cell populations and their role in therapeutic resistance
errCANCER RESEARCH
IF16.6
err2024-09-15
err0
PREAI
errKeepers, Zachery L.; Roy, Sanjit; Ryan, William; Bhandary, Binny; Lamichhane, Narottam; Carrier, France; Iyer, Ramaswamy K.; Molitoris, Jason K.; Regine, William F.; Shukla, Hem D.
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errSave
Smart service value: Conceptualization, scale development, and validation in the retailing context
errTECHNOVATION
IF10.9
err2024-09-01
err1
PREAI
errRoy, Sanjit K.; Singh, Gaganpreet; Hollebeek, Linda D.; Shabnam, Saadia; Japutra, Arnold; van Doorn, Sebastian; Ray, Subhasis; Australia, Francesco Paolo Appio
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errSave
Decoding AI readiness: An in-depth analysis of key dimensions in multinational corporations
errTECHNOVATION
IF10.9
err2024-03-01
err5
PREAI
errTehrani, Ali N.; Ray, Subhasis; Roy, Sanjit K.; Gruner, Richard L.; Appio, Francesco P.
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errSave
Guest editorial: Collaborating and sharing with AI: a research agenda
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2024-01-02
err2
errOAAI
errSajtos, Laszlo; Wang, Shasha; Roy, Sanjit; Flavian, Carlos
errShare
errSave
Customer experience quality with social robots: Does trust matter?
errTECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
IF13.3
err2024-01-01
err8
errOAAI
errRoy, Sanjit K.; Singh, Gaganpreet; Sadeque, Saalem; Gruner, Richard L.
errShare
errSave
Relationship Quality in Customer-service Robot Interactions in Industry 5.0: An Analysis of Value Recipes ( Nov, 10.1007/s10796-023-10445-y, 2023)
errINFORMATION SYSTEMS FRONTIERS
IF8.3
err2023-12-26
err0
errOAAI
errRoy, Sanjit K.; Singh, Gaganpreet; Gruner, Richard L.; Dey, Bidit L.; Shabnam, Saadia; Muhammad, Syed Sardar; Quaddus, Mohammed
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errSave
Relationship Quality in Customer-service Robot Interactions in Industry 5.0: An Analysis of Value Recipes
errINFORMATION SYSTEMS FRONTIERS
IF8.3
err2023-11-28
err3
errOAAI
errRoy, Sanjit K.; Singh, Gaganpreet; Gruner, Richard L.; Dey, Bidit L.; Shabnam, Saadia; Muhammad, Syed Sardar; Quaddus, Mohammed
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errSave

Research Directions

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Co-authors
Cooperation Journals
Y
Yogesh K. Dwivedi
H-index: 149 · Papers: 950
S
Satish Kumar
H-index: 82 · Papers: 401
C
Carlos Flavián
H-index: 74 · Papers: 293
G
Geoffrey N. Soutar
H-index: 65 · Papers: 501
A
Arpan Kumar Kar
H-index: 62 · Papers: 298
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