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A

Anat Rafaeli

University of Helsinki

42H指数
119论文数
9.2K被引数
收录论文 44
发表时间
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A framework for integrated safety in safety-management systems in healthcare
errINTERNATIONAL JOURNAL OF HEALTH GOVERNANCE
IF1.9
err2025-10-01
err1
PREAI
errVella Bonanno, Patricia; Srulovici, Einav; Mira, Jose Joaquin; Strametz, Reinhard; Tella, Susanna; Marinkovic, Valentina; Rafaeli, Anat; Tumelty, Mary Elizabeth; Pitz, Andreas; Guerra Paiva, Sofia; Venesoja, Anu; Buttigieg, Sandra C.
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Patient safety and the second victim phenomenon in nursing and medical curricula: A qualitative study患者安全与护理及医学课程中的第二受害者现象：一项定性研究
errInternational Journal of Nursing Studies Advances
IF2.7
err2025-08-06
err0
errOAAI
errEinav Srulovici; Mary-Elizabeth Tumelty; Ivana Meszaros Skoumalova; Patricia Vella Bonanno; Erika Kubilienė; José Joaquín Mira; Valentina Marinkovic; Anat Rafaeli; Reinhard Strametz; Susanna Tella; Anu Venesoja; Žymantė Jankauskienė; Sandra C. Buttigieg
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Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction影响信息: 客户和员工的情感表现是客户满意度的快速预测指标
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-08-04
err5
errOAAI
errAshtar, Shelly; Yom-Tov, Galit B.; Rafaeli, Anat; Wirtz, Jochen
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Decision control and explanations in human-AI collaboration: Improving user perceptions and compliance
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2023-07-01
err14
PREAI
errWestphal, Monika; Voessing, Michael; Satzger, Gerhard; Yom-Tov, Galit B.; Rafaeli, Anat
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When the Medium Massages Perceptions: Personal (vs. Public) Displays of Information Reduce Crowding Perceptions and Outsider Mistreatment of Frontline Staff (vol 27, pg 164, 2022)
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2023-06-01
err0
PREAI
errReyt, Jean-Nicolas; Efrat-Treister, Dorit; Altman, Daniel; Shapira, Chen; Eisenman, Arie; Rafaeli, Anat
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When the Medium Massages Perceptions: Personal (vs. Public) Displays of Information Reduce Crowding Perceptions and Outsider Mistreatment of Frontline Staff
errJOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
IF3.9
err2022-02-01
err4
PREAI
errReyt, Jean-Nicolas; Efrat-Treister, Dorit; Altman, Daniel; Shapira, Chen; Eisenman, Arie; Rafaeli, Anat
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Workspace Integration and Sustainability: Linking the Symbolic and Social Affordances of the Workspace to Employee Wellbeing
errSUSTAINABILITY
IF3.3
err2021-10-29
err9
errOAAI
errVilnai-Yavetz, Iris; Rafaeli, Anat
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When do service employees smile? Response-dependent emotion regulation in emotional labor
errJOURNAL OF ORGANIZATIONAL BEHAVIOR
IF6.8
err2021-10-06
err11
PREAI
errAshtar, Shelly; Yom-Tov, Galit B.; Akiva, Navot; Rafaeli, Anat
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Digital Traces: New Data, Resources, and Tools for Psychological-Science Research
errCURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE
IF5.8
err2019-08-14
err19
PREAI
errRafaeli, Anat; Ashtar, Shelly; Altman, Daniel
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When and Why a Squeakier Wheel Gets More Grease: The Influence of Cultural Values and Anger Intensity on Customer Compensation
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2019-04-02
err24
PREAI
errGlikson, Ella; Rees, Laura; Wirtz, Jochen; Kopelman, Shirli; Rafaeli, Anat
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The psychological structure of aggression across cultures (vol 34, pg 835, 2013)
errJOURNAL OF ORGANIZATIONAL BEHAVIOR
IF6.8
err2017-12-05
err0
errOAAI
errSeverance, Laura; Bui-Wrzosinska, Lan; Gelfand, Michele J.; Lyons, Sarah; Nowak, Andrzej; Borkowski, Wojciech; Soomro, Nazar; Soomro, Naureen; Rafaeli, Anat; Treister, Dorit Efrat; Lin, Chun-Chi; Yamaguchi, Susumu
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The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2017-01-03
err79
PREAI
errHenkel, Alexander P.; Boegershausen, Johannes; Rafaeli, Anat; Lemmink, Jos
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The Future of Frontline Research: Invited Commentaries
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2016-11-17
err142
errOAAI
errRafaeli, Anat; Altman, Daniel; Gremler, Dwayne D.; Huang, Ming-Hui; Grewal, Dhruv; Iyer, Bala; Parasuraman, A.; de Ruyter, Ko
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Time clock requirements for hospital physicians
errHEALTH POLICY
IF3.4
err2016-06-01
err1
PREAI
errShapira, Chen; Vilnai-Yavetz, Iris; Rafaeli, Anat; Zemel, Moran
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The psychological structure of aggression across cultures跨文化攻击的心理结构
errJOURNAL OF ORGANIZATIONAL BEHAVIOR
IF6.8
err2013-07-23
err62
PREAI
errSeverance, Laura; Bui-Wrzosinska, Lan; Gelfand, Michele J.; Lyons, Sarah; Nowak, Andrzej; Borkowski, Wojciech; Soomro, Nazar; Soomro, Naureen; Rafaeli, Anat; Treister, Dorit Efrat; Lin, Chun-Chi; Yamaguchi, Susumu
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Taking the bite out of culture: The impact of task structure and task type on overcoming impediments to cross-cultural team performance
errJOURNAL OF ORGANIZATIONAL BEHAVIOR
IF6.8
err2013-06-06
err55
PREAI
errNouri, Rikki; Erez, Miriam; Rockstuhl, Thomas; Ang, Soon; Leshem-Calif, Lee; Rafaeli, Anat
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When Customers Exhibit Verbal Aggression, Employees Pay Cognitive Costs
errJOURNAL OF APPLIED PSYCHOLOGY
IF6.1
err2012-09-01
err189
PREAI
errRafaeli, Anat; Erez, Amir; Ravid, Shy; Derfler-Rozin, Rellie; Treister, Dorit Efrat; Scheyer, Ravit
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Others' Anger Makes People Work Harder Not Smarter: The Effect of Observing Anger and Sarcasm on Creative and Analytic Thinking
errJOURNAL OF APPLIED PSYCHOLOGY
IF6.1
err2011-09-01
err87
PREAI
errMiron-Spektor, Ella; Efrat-Treister, Dorit; Rafaeli, Anat; Schwarz-Cohen, Orit
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Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues
errORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES
IF3.8
err2011-09-01
err188
PREAI
errCheshin, Arik; Rafaeli, Anat; Bos, Nathan
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Expressions of anger in Israeli workplaces: The special place of customer interactions
errHUMAN RESOURCE MANAGEMENT REVIEW
IF13
err2010-09-01
err14
PREAI
errRavid, Shy; Rafaeli, Anat; Grandey, Alicia
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研究方向

暂无研究方向
合作学者
合作期刊
B
B. R. Iyer
H 指数: 113 · 论文数: 443
D
Dhruv Grewal
H 指数: 100 · 论文数: 358
M
Michele J. Gelfand
H 指数: 85 · 论文数: 412
A
A. Parasuraman
H 指数: 77 · 论文数: 219
J
Jane E. Dutton
H 指数: 73 · 论文数: 216
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