Frauke Mattison Thompson

Kent State University

13H指数

42论文数

622被引数

收录论文 7

发表时间

Conflict-solving as a mediator between customer incivility and service performance

SERVICE INDUSTRIES JOURNAL

IF7.4

2022-07-01

OAAI

Auh, Seigyoung; Menguc, Bulent; Thompson, Frauke Mattison; Uslu, Aypar

Counteracting consumer subversion: Organizational privacy ethical care as driver of online information sharing 抵制消费者颠覆: 组织隐私道德关怀是在线信息共享的驱动力

PSYCHOLOGY & MARKETING

IF9.1

2021-08-18

OAAI

Mattison Thompson, Frauke; Siamagka, Nikoletta-Theofania

Why organizational loyalty programs cannot prevent switching

JOURNAL OF SERVICES MARKETING

IF4.5

2020-02-10

OAAI

Mattison Thompson, Frauke; Tuzovic, Sven

Trustmarks: Strategies for exploiting their full potential in e-commerce

BUSINESS HORIZONS

IF7

2019-03-01

OAAI

Thompson, Frauke Mattison; Tuzovic, Sven; Braun, Corina

Understanding Why Consumers Don't Skip Pre-Roll Video Ads

JOURNAL OF ADVERTISING

IF7

2017-06-19

PREAI

Campbell, Colin; Thompson, Frauke Mattison; Grimm, Pamela E.; Robson, Karen

The moderating effect of individual level collectivist values on brand loyalty

JOURNAL OF BUSINESS RESEARCH

IF9.8

2014-11-01

PREAI

Thompson, Frauke Mattison; Newman, Alex; Liu, Martin

Chinese consumer ethnocentrism: A field experiment

JOURNAL OF CONSUMER BEHAVIOUR

IF5.2

2012-04-09

PREAI

Bi, Xiaogang; Gunessee, Sailesh; Hoffmann, Robert; Hui, Wendy; Larner, Jeremy; Ma, Qing-Ping; Thompson, Frauke Mattison

研究方向