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D
Das Narayandas
harvard university
14
H指数
102
论文数
1.9K
被引数
0
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6
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发表时间
IF
被引数
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
在线聊天中使用AI与客户互动:一项随机实地实验的证据
MANAGEMENT SCIENCE
IF
4.9
2025-10-01
1
PRE
AI
Zhang, Shunyuan; Narayandas, Das
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Incentives Versus Reciprocity: Insights from a Field Experiment
JOURNAL OF MARKETING RESEARCH
IF
5
2017-08-01
38
OA
AI
Chung, Doug J.; Narayandas, Das
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CRM implementation: Effectiveness issues and insights
JOURNAL OF SERVICE RESEARCH
IF
8.6
2006-11-01
128
PRE
AI
Bohling, Timothy; Bowman, Douglas; LaValle, Steve; Mittal, Vikas; Das Narayandas; Ramani, Girish; Varadarajan, Rajan
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Linking customer management effort to customer profitability in business markets
JOURNAL OF MARKETING RESEARCH
IF
5
2004-11-01
155
PRE
AI
Bowman, D; Narayandas, D
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The impact of Internet exchanges on business-to-business distribution
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF
10.1
2002-10-01
31
PRE
AI
Narayandas, D; Caravella, M; Deighton, J
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Managing customer-initiated contacts with manufacturers: The impact on share of category requirements and word-of-mouth behavior
JOURNAL OF MARKETING RESEARCH
IF
5
2001-08-01
249
OA
AI
Bowman, D; Narayandas, D
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研究方向
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合作学者
合作期刊
V
Vikas Mittal
H 指数: 39 · 论文数: 309
J
John Deighton
H 指数: 28 · 论文数: 145
R
Rajan Varadarajan
H 指数: 25 · 论文数: 62
D
Douglas Bowman
H 指数: 16 · 论文数: 34
D
Doug J. Chung
H 指数: 11 · 论文数: 31
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