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Stephen J. Grove

University of Nebraska System

34H指数
102论文数
4.9K被引数
收录论文 13
发表时间
Bridging the academia-practitioner divide: the case of service theater
err2014-10-07
err11
PREAI
errDaly, Aidan; Baron, Steve; Dorsch, Michael J.; Fisk, Raymond P.; Grove, Stephen J.; Harris, Kim; Harris, Richard
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The Frontiers in Service Conference: a 20-year retrospective
err2014-02-13
err4
PREAI
errDorsch, Michael J.; Fisk, Raymond P.; Grove, Stephen J.
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Investigating the Portrayal and Influence of Sustainability Claims in an Environmental Advertising Context
err2014-01-15
err34
PREAI
errCummins, Shannon; Reilly, Timothy M.; Carlson, Les; Grove, Stephen J.; Dorsch, Michael J.
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Spectator Rage as the Dark Side of Engaging Sport Fans: Implications for Services Marketers
err2012-02-03
err41
PREAI
errGrove, Stephen J.; Pickett, Gregory M.; Jones, Scott A.; Dorsch, Michael J.
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Customers behaving badly: a state of the art review, research agenda and implications for practitioners
err2010-09-14
err204
errOAAI
errFisk, Ray; Grove, Stephen; Harris, Lloyd C.; Keeffe, Dominique A.; Daunt (nee Reynolds), Kate L.; Russell-Bennett, Rebekah; Wirtz, Jochen
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The impact of improvisation training on service employees in a European airline: a case study
err2009-04-03
err28
PREAI
errDaly, Aidan; Grove, Stephen J.; Dorseh, Michael J.; Fisk, Raymond P.
err分享
err收藏