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Eugene W. Anderson

university of michigan system

22H指数
39论文数
2.5W被引数
收录论文 7
发表时间
Dual emphasis and the long-term financial impact of customer satisfaction
err2005-11-01
err248
PREAI
errMittal, V; Anderson, EW; Sayrak, A; Tadikamalla, P
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Understanding firms' customer satisfaction information usage
err2005-07-01
err160
PREAI
errMorgan, NA; Anderson, EW; Mittal, V
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Customer satisfaction and shareholder value
err2004-10-01
err837
PREAI
errAnderson, EW; Fornell, C; Mazvancheryl, SK
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err收藏