Chen‐Ya Wang - Publications, H-index & Citations

Chen‐Ya Wang

National Tsing Hua University

17H指数

50论文数

790被引数

收录论文 16

发表时间

Sex Differences in Mesolimbic Effective Connectivity: Money Versus Funny Compensation During Service Recovery 中脑边缘通路有效连接的性别差异：服务补救期间金钱补偿与趣味补偿的比较

Biological Psychology

IF2.9

2025-08-11

OAAI

Chen-Ya Wang; Tai-Li Chou; Yu-Chen Chan

Chatbot commerce-How contextual factors affect Chatbot effectiveness

ELECTRONIC MARKETS

IF6.8

2023-05-03

PREAI

Hsu, Pei-Fang; Nguyen, Tuan (Kellan); Wang, Chen-Ya; Huang, Pei-Ju

Unpacking the relationship between customer citizenship behavior and dysfunctional customer behavior: the role of customer moral credits and entitlement 拆解客户公民行为与功能失调的客户行为之间的关系: 客户道德信用和权利的作用

JOURNAL OF SERVICE THEORY AND PRACTICE

IF4.4

2023-01-31

PREAI

Gong, Taeshik; Wang, Chen-Ya

Competition or collaboration for human-robot relationship: a critical reflection on future cobotics in hospitality 人机关系的竞争或协作: 对酒店业未来cobotics的批判性思考

international journal of hospitality management

IF9

2022-12-13

PREAI

Khoa, Do The; Gip, Huy Quoc; Guchait, Priyanko; Wang, Chen-Ya

Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2022-04-29

PREAI

Do, Khoa The; Gip, Huy; Guchait, Priyanko; Wang, Chen-Ya; Baaklini, Eliane Sam

Effects of characteristics of in-store retail technology on customer citizenship behavior 店内零售技术特征对顾客公民行为的影响

JOURNAL OF RETAILING AND CONSUMER SERVICES

IF13.1

2022-03-01

PREAI

Gong, Taeshik; Wang, Chen-Ya; Lee, Kangcheol

When normative framing saves Mr. Nature: Role of consumer efficacy in proenvironmental adoption

PSYCHOLOGY & MARKETING

IF9.1

2021-03-31

PREAI

Do, Khoa T.; Wang, Chen-Ya; Guchait, Priyanko

The effects of a psychological brand contract breach on customers' dysfunctional behavior toward a brand

JOURNAL OF SERVICE THEORY AND PRACTICE

IF4.4

2021-03-11

PREAI

Gong, Taeshik; Wang, Chen-Ya

The consequences of customer-oriented constructive deviance in luxury-hotel restaurants

JOURNAL OF RETAILING AND CONSUMER SERVICES

IF13.1

2020-11-01

PREAI

Gong, Taeshik; Wang, Chen-Ya; Lee, Kangcheol

A creative-mix or variety-mix fusion experience? Examining marketing strategies for ethnic fusion restaurants

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT

IF8.3

2020-08-01

PREAI

Liu, Stephanie Q.; Wu, Laurie Luorong; Wang, Chen-Ya

How does dysfunctional customer behavior affect employee turnover

JOURNAL OF SERVICE THEORY AND PRACTICE

IF4.4

2019-10-02

PREAI

Gong, Taeshik; Wang, Chen-Ya

Emerging trends in data analytics and knowledge management job market: extending KSA framework

JOURNAL OF KNOWLEDGE MANAGEMENT

IF9.5

2019-05-13

PREAI

Chang, Hsia-Ching; Wang, Chen-Ya; Hawamdeh, Suliman

Illegitimate returns as a trigger for customers' ethical dissonance

JOURNAL OF RETAILING AND CONSUMER SERVICES

IF13.1

2018-11-01

PREAI

Seger-Guttmann, Tali; Vilnai-Yavetz, Iris; Wang, Chen-Ya; Petruzzellis, Luca

Protective effects of five allium derived organosulfur compounds against mutation and oxidation 五种葱属衍生的有机硫化合物对突变和氧化的保护作用

FOOD CHEMISTRY

IF9.8

2016-04-01

PREAI

Chiu, Chih-Kwang; Chen, Tai-Yuan; Lin, Jou-Hsing; Wang, Chen-Ya; Wang, Bor-Sen

Using peer-to-peer technology for knowledge sharing in communities of practices

DECISION SUPPORT SYSTEMS

IF6.8

2008-06-01

PREAI

Wang, Chen-Ya; Yang, Hsin-Yi; Chou, Seng-cho T.

Flow injection analysis of glucose based on its inhibition of electrochemiluminescence in a Ru(bpy)3 2+-tripropylamine system

ANALYTICA CHIMICA ACTA

IF6

2003-11-01

PREAI

Wang, CY; Huang, HJ

研究方向