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Paul W. Fombelle

northeastern university

13H指数
49论文数
1.9K被引数
收录论文 13
发表时间
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The effects of unconditional gifts on customer-firm relationships无条件礼物对客户-公司关系的影响
errJournal of the Academy of Marketing Science
IF10.1
err2026-02-06
err0
errOAAI
errPaul W. Fombelle; Clay M. Voorhees; Amie Gustafsson; Lars Witell; Anders Gustafsson
err分享
err收藏
Are Apologies Always the Best Policy? Apologies for Service Failures Backfire When Consumers Are Not Aware of the Failure
errJournal of Consumer Research
IF6.4
err2025-12-03
err0
PREAI
errMason R Jenkins; Paul W Fombelle; Mary Steffel
err分享
err收藏
Conceptualizing post-sales relationship management in B2B markets: review, synthesis, and recommendations for future research概念化B2B市场中的售后关系管理：回顾、综合与未来研究建议
errJournal of Business Research
IF9.8
err2025-10-03
err0
PREAI
errClay M. Voorhees; Nicole M. Boylan; Carlos Bauer; Paul W. Fombelle; Mason R. Jenkins
err分享
err收藏
A multiple-stakeholder view of open and user innovation: Systematic review and future research agenda开放与用户创新的多元利益相关者视角：系统综述与未来研究议程
errJournal of the Academy of Marketing Science
IF10.1
err2025-04-23
err0
PREAI
errKeith Marion Smith; Matthew S. O’Hern; Mason R. Jenkins; Paul W. Fombelle; Charles H. Noble
err分享
err收藏
Putting Words in Their Mouths: Firm-Generated User Content and Consumer Sharing Behavior替他人之言：企业生成用户内容与消费者分享行为
errJournal of Marketing
IF10.4
err2025-03-21
err0
PREAI
errJonathan M. Beck; Clay M. Voorhees; Paul W. Fombelle; Katherine N. Lemon
err分享
err收藏
Native advertising effectiveness: The role of congruence and consumer annoyance on clicks, bounces, and visits
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2024-04-20
err2
PREAI
errLaBrecque, Alexander C.; Voorhees, Clay M.; Khodakarami, Farnoosh; Fombelle, Paul W.
err分享
err收藏
Don't Forget About the Frontline Employee During the COVID-19 Pandemic: Preliminary Insights and a Research Agenda on Market Shocks
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-07-28
err74
errOAAI
errVoorhees, Clay M.; Fombelle, Paul W.; Bone, Sterling A.
err分享
err收藏
Member Retention and Donations in Nonprofit Service Organizations: The Balance Between Peer and Organizational Identification
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-07-01
err21
PREAI
errFang, Di; Fombelle, Paul W.; Bolton, Ruth N.
err分享
err收藏
Mere Measurement Plus: How Solicitation of Open-Ended Positive Feedback Influences Customer Purchase Behavior
errJOURNAL OF MARKETING RESEARCH
IF5
err2017-02-01
err37
errOAAI
errBone, Sterling A.; Lemon, Katherine N.; Voorhees, Clay M.; Liljenquist, Katie A.; Fombelle, Paul W.; Detienne, Kristen Bell; Money, R. Bruce
err分享
err收藏
Responding to the 98%: face-enhancing strategies for dealing with rejected customer ideas
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2016-01-04
err27
PREAI
errFombelle, Paul W.; Bone, Sterling A.; Lemon, Katherine N.
err分享
err收藏
How Customer Participation in B2B Peer-to-Peer Problem-Solving Communities Influences the Need for Traditional Customer Service
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2014-06-05
err38
PREAI
errBone, Sterling A.; Fombelle, Paul W.; Ray, Kristal R.; Lemon, Katherine N.
err分享
err收藏
Thematic Discrepancy Analysis: A Method to Gain Insights into Lurkers and Test for Non-Response Bias
errJOURNAL OF INTERACTIVE MARKETING
IF7.8
err2014-02-01
err9
PREAI
errThompson, Scott A.; Loveland, James M.; Fombelle, Paul W.
err分享
err收藏
Leveraging customers' multiple identities: identity synergy as a driver of organizational identification利用客户的多重身份: 身份协同作为组织识别的驱动力
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2011-05-04
err54
PREAI
errFombelle, Paul W.; Jarvis, Cheryl Burke; Ward, James; Ostrom, Lonnie
err分享
err收藏

研究方向

暂无研究方向
合作学者
合作期刊
R
Ruth N. Bolton
H 指数: 49 · 论文数: 121
K
Katherine N. Lemon
H 指数: 40 · 论文数: 137
C
Clay M. Voorhees
H 指数: 31 · 论文数: 85
C
Charles H. Noble
H 指数: 27 · 论文数: 96
J
James Ward
H 指数: 26 · 论文数: 115
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